Dear Guest, We are happy to hear about your trip to Jetwing Era Beach and your positive comments towards the property itself. We always encourage feedback from our guests, whether it is positive or negative. These comments go a long way in helping us to identify the weak areas and work on them for better standards in the future. As... More

Dear Guest, Thank you for taking the time to leave us a review. We are glad you enjoyed your stay at our little seaside hideaway. The charm of Era is its personalized service. Due to it being such a small cozy hotel, it allows our staff to devote their undivided attention to al our guests. Making your meal just the... More

Dear Guest, Thank you for posting a review on Trip Advisor. Let me begin by apologizing for the slight mix up at the start of your stay. Though we would like to think that our reservation system has been streamlined to ensure that such errors do not occur, due to the involvement of multiple parties, complications do occasionally arise. I... More

Dear Guest, Allow me to thank you for your recent stay in our lovely seaside hideaway. Being such a small property, it is easy for our team to give each guest their utmost attention and it is always a pleasure when our own unique style of hospitality is recognized and appreciated by our guests. We are sorry for the inconvenience... More

Dear Guest, I am truly sorry to hear that your recent stay at Jetwing Era Beach was less than satisfactory. I am indeed troubled to hear that so many things went wrong during your visit and allow me to personally assure you that every comment mentioned has been investigated by me personally and corrective action has been taken at every... More

Dear Guest, Please accept our humblest apologies regarding the confusion with Reservations. Since Era Beach’s initiation into the Jetwing Family almost a year ago, we have been constantly striving to improve all aspects of the service to the standards Jetwing Hotels are known for. With the popularity of Jetwing Era Beach rising over the last few months, the reservations department... More

Dear Guest, Thank you for taking the time to post a review on Trip Advisor. Having only eight rooms, here at Jetwing Era Beach, we love the fact that we can shower our guests with our undivided attention. Our kitchen and restaurant is ever keen on catering to your every culinary fancy. Since all food is prepared fresh to order,... More

Dear Guest, Many travelers who visit our beautiful island mostly chose the southern coast as their last stop after many days of exploring. We like to think that this is due the laid back, relaxing atmosphere Galle is famous for. Throw in the uniquely personalized brand of hospitality Era Beach offers and you’re certainly in for a magical experience. We... More

Dear Guest, Firstly, allow us to congratulate you on your special day! Weddings are a special event at Era. Comprising of such a small staff, it’s easy for everybody get caught up in the excitement and before you know it, you’re part of the family. We are happy you enjoyed our secluded little hotel and we are thrilled that your... More