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Holiday Inn

3.0 of 5
205 Wolf Road, Albany, NY 12205
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Holiday Inn
Ranked #30 of 49 hotels in Albany
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175 reviews from our community

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Traveller rating
    31
    49
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    39
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Date Rating
Nowy Targ
Top Contributor
120 reviews 120 reviews
120 hotel reviews
Reviews in 85 cities Reviews in 85 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

The standard good and average holiday inn. As with every Holiday Inn, the staff were super friendly and very nice. The hotel was nice overall, but felt tired and needed an update. Rooms were semi clean and average.

Was this review helpful? Yes
Tammy W, Manager at Holiday Inn, responded to this review
18 June 2013

Thank you for your comments. All comments are appreciated they will only make us better. More

Clifton, VA
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

Checked in on Friday May 17th for two nightsw and the front desk/reception was very nice. There was a busload of teenagers and I casually asked to be in a room on a different floor from them. The lady at the desk upgraded our room from 2 doubles to 2 doubles with a kitchenette and seating area. The first night... More

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See 2 more reviews by Mistyfuji for Albany
Saint-Eustache, QC
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 12 June 2013

Hotel is ideally located close to many restaurants, mall and easy access to Hwy 87. We were a bit disappointed by attitude of front office staff at check in. Was not rude but definitely not friendly. Did not say hello, and really did not do anything to make us feel welcome. We were first given a tiny old motel like... More

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Tammy W, Front Office Manager at Holiday Inn, responded to this review
14 June 2013

Thank you for your comment, they help us improve. Thank you for giving us another chance, customer service is very important and so are first impressions. I apologize and will take care of the situation. More

Stittsville, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 29 May 2013

I don't believe I would ever stay here again. They need serious housekeeping training... When we checked in the "message" light was flashing. Should have been my first clue when I picked up the phone and the cradle was full of crumbs. The shower was aimed at my husband's chest as the shower was built for Hobbitts. The ceiling was... More

Was this review helpful? Yes 1
Tammy W, Manager at Holiday Inn, responded to this review
3 June 2013

Sheri, Thank you for your comments, your comments help us improve and we appreciate them. We do hope you give us another chance. More

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Rocky Mountains
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 24 May 2013

The "windows" of most rooms don't open to the outside world. No daylight, and one has to keep the curtains closed at all times. These rooms are accessed from a very large interior space. Currently, half this space is being used as a soccer field by a number of kids, therefore it is very noisy. Half is occupied by the... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn, responded to this review
10 June 2013

Dear flying_about, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More

northville, NY
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 21 May 2013

Stayed there this past weekend - there were a block of rooms for our group (wedding) but instead of all being together, they were scattered all over the hotel - it was very difficult getting around to find the different rooms - the lay out was very confusing! However, the pool area was very nice with tables and chairs, etc.... More

Was this review helpful? Yes 1
See 2 more reviews by paulette95 for Albany
Tammy W, Manager at Holiday Inn, responded to this review
3 June 2013

Dear Paulette 95 We appreciate your feedback. When we put in a block of rooms for a wedding we put a variety of room types in to accommodate everyone's needs, the various rooms are in different areas of the hotel. We are happy to hear you enjoyed your stay and hope you return when your in Albany. More

Huntington, New York
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 16 May 2013

I didn't even get to stay at this hotel. I booked my reservation 2 months ago on the Holiday Inn website. It was a reservation for 4 people, attending a graduation at SUNY Albany this weekend. The choice of room was either 2 double beds, or a king with a pull out couch. I was ok with this. I called... More

Was this review helpful? Yes 2
See 2 more reviews by Adriane B for Albany
HolidayInnwolf, Guest Relations Manager at Holiday Inn, responded to this review
17 May 2013

Your reservation was booked through a 3rd party site. This does not guarantee a specific room type. Even though reservation was nonrefundable, noncancellable the Manager did refund & cancel your reservation as it would not work for your needs. More

Bound Brook, New Jersey
Top Contributor
52 reviews 52 reviews
19 hotel reviews
Reviews in 31 cities Reviews in 31 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 May 2013

This is a large hotel for Holiday Inn. It is next to 87. Our room was clean and not far from the main desk but other rooms are far. The internet worked fine. It is close to many restaurants. Our Saturday night was noisy from about 12:00 to 4:00 am because some young women must have been having a night... More

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Tammy W, Manager at Holiday Inn, responded to this review
8 May 2013

Thank you for your comments. We appreciate them. I do apologize about your noisy neighbors, we hope all guests are courteous to their neighbors. unfortunately this doesn't always happen. More

Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 6 May 2013

The first room I was given had mattress covers that did not fit all the way. I looked at one of the beds and there were big spots/splatters of blood on the side of the mattress. There were also crumbs on the nightstand table. I asked to be moved to another room. Same problem with ill-fitting mattress covers but at... More

Was this review helpful? Yes 1
Tammy W, Manager at Holiday Inn, responded to this review
8 May 2013

We appreciate your comments, with your comments we can improve the situations we aren't aware of. I do apologize! More

Plattsburgh, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 4 May 2013 via mobile

This hotel is in a great location to shopping , food etc. the rooms were clean to my liking . The best thing about this hotel was the hot shower with great shower pressure ! I know that sounds silly but I hate having a shower with a trickle of water this had great pressure with a great shower head.... More

Was this review helpful? Yes
Tammy W, Manager at Holiday Inn, responded to this review
8 May 2013

Thank you for your comments. We are glad you enjoyed your shower and will work on our pillow comfort. Hope to see you soon. More

 
 
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Additional Information about Holiday Inn

Also Known As:
Holiday Hotel
Holiday Hotel Albany
Holiday Inn Albany
Albany Holiday Inn
Address: 205 Wolf Road, Albany, NY 12205
Phone Number:
Region: United States > New York > Albany
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 49 hotels in Albany
Price range (per night): $118 - $172
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Holiday Inn on Wolf Road is located less than one mile from the Albany International Airport and provides a free 24-hour airport shuttle. Our location on Wolf Rd. finds us extremely close to many area attractions such as downtown Albany, which is a short 15 minute drive and the State University at Albany, only 10 minutes away. Our newly renovated, well-appointed guest rooms feature two-dual line speakerphones with caller ID, refrigerators, in-room safes, coffee makers, hair dryers, irons and ironing boards, and 27' flat screen TVs with pay per view movies. The beds are accompanied with plush duvet covers, triple sheeting, and even a pillow 'menu' which enables you to choose a synthetic or feather pillow with your choice of firmness, as well as a neck pillow.For exercise and relaxation purposes, you must experience our heated indoor pool and seasonal outdoor pool, sauna, whirlpool, 'round the clock fitness center, and our e-space video arcade for kids! 'The Grille', our in-house restaurant, serves spectacular entrees for breakfast, lunch, and dinner, as well as provides room service seven days a week. '205 on Wolf', our newest creation, is a unique wine and martini bar that you must see to believe its brilliant ambiance and decadent decor. ... more   less 
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