Really surprised at the quality of stay here in a far out of the way place in New Mexico. If you are going to Carlsbad Caverns then this is the place to stay. Nice restaurant and grounds. Everything you would want. Reasonable.

We stayed there one night to break up a long trip. It was clean, comfortable, nice, and everything worked fine. The breakfast was free. You got a coupon to use at the restaurant downstairs and had a choice of french toast, pancakes, hash browns along with eggs and either bacon or sausage. All sit-down, made to order, and very tasty.... More

Very nice hotel. Rooms were nice and clean also the bed was very good and I enjoyed a good nights sleep. Woke up to a well cooked breakfast which came with the room. was different then a buffet when most of the food is luke warm or cold. So overall a really good stay and I would stay again. Robert... More

Overall I would say I enjoyed my stay. I had the mini king suite with the jacuzzi and king bed. It was very clean NO BED BUGS and the staff was friendly. They do have a cat that has free run of the place, but it Is friendly. I did not eat at the restaurant buffet for dinner, but did... More

Overview: an older atrium two story updated facility with internal halls located 1 1/2 mile West of hwy 285 on hwy 82 with approximately 80 rooms. Best Western grades this as a BW standard under their new grading system. No elevator service. Easy stair access. Several eating facilities located in the same area including an onsite Chinese restaurant and lounge.... More

This is a very nice hotel. The rooms were clean & the staff very friendly. We were traveling with our kids & 2 grandkids. The little ones loved the indoor pool. The free breakfast is served in the Chinese restaurant, the breakfast was good & the service is excellent. We also had a problem with our card keys but the... More

Overall, I didn't have a bad stay at this hotel and the rooms did seem clean and the staff friendly if a little laid-back. Just a couple of notes on this hotel: {1} My room key would not stay programmed (kept it away from cell phone/other electronics) and had to get it reprogrammed probably 2-5 times a day over a... More

Awesome hotel, clean, great rate and excellent free breakfast. Highly recommend to stay here rather than overpriced Carlsbad hotels