Excellent quality, value, location. Modern, well equipped and furnished, excellent cable selections. Adjacent to large shopping mall. Pleasant, friendly staff. Opposite taxi stand for instant transportation. Breakfast buffet sumptuous and excellent choices. Would definitely stay here again More

Excellent location,above an upscale but affordable mall,walking distance to offices,mall,a well known street for gifts of cakes,sweets etc,and of course an excellent stay! Definitely a priority to choose everytime More

Less than 30 mins from current airport(new to be opened 2013 airport maybe 1.5hours away).Next to a small high class mall with many eateries including top end seafood Duck king,cofeeshops&one supermarket,also in same podium are 2 apt blocks. room is mid size&nice-plush comfortable beds,pool small,breakfast wide spread in 1st flr big restaurent but low quality,Price/value just about right at USD71++/nite... More

We have just returned from staying at this hotel twice (total of 4 nights) on a trip to Sumatra. Medan is an absolute toilet, but this little oasis full of friendly staff and great food made us want to go back! We upgraded to a Grande Deluxe room which I would highly recommend for the value and space it gives... More

The hotel it self is ok, rooms are clean and the restaurant staff are fantastic. However, the staff and managers in the reception are below average - I would even rate them as terrible. We experienced several problems, and the staff couldn't care less. The fact that they are in the service business must have slipped their mind. They even... More

My husband and I have stayed here twice and both times it was great. The staff are extremely helpful. The concierge actually walked us to the mall and helped us buy a phone. We booked a driver to take us to our next destination(6 hours away) and return for us 5 days later to stay at the hotel. The drivers... More

I've been to this place a lot of times. It used to be a really nice, excellent hotel. I've found out through my last visit and my father's account (of his stay there) that the hotel is kid of deteriorating. The water didn't come through well the shower head in my bathroom (junior suite). It kind of went to the... More

The hotel and room were pretty good but there were some housekeeping problems. The worst was that the toilet paper ran out soon after we arrived, there was no spare and it took over an hour to get another roll. A five star hotel really should provide a spare roll. There were also only one bathrobe and no shoe cleaner... More

I've stayed in this hotel twice in 2010. The service is efficient, food is good, staff are helpful and friendly. We also organise a 100pax dinner for our company in this hotel. The buffet spread that they prepared for our dinner guests was unbelievable!! so many choices and varieties. Our guests left with full stomach and smile on their faces.... More