The hotel condition not within our expectation. The deluxe room were too small and make me feel drown. The aircond condition also not properly function. They claim the hotel is 4 star, but i feel it just 2 star only. NOT recommended u all to stay here....

First impression at the check in counter was already make me feel the service not as expected. Took me almost 45 minutes to get the room with the reason given was room not ready even I checked in at 3:15pm The room I stayed at new wing, Superior was too small compare to the price charged. To move arround in... More

We checked into this hotel after arrival and dinner. The lobby was crowded but looks cozy. They gave me a deluxe room with a king sized bed at the old wing. Clean and nice room with ample space to move about. Free wifi access available at the lobby but inaccessible in the room. Had to open the door to gain... More

I've stayed at this hotel twice. First stay, they put me on one of their old room. It has one king sized bed, old curtain and furnished, but clean and comfort. Even though the bath tub was small, I sure enjoyed my stay there since they provide good service and good breakfast. We can enjoy the breakfast at their poolside,... More

Actually i stayed in this hotel for 3 nights because i have some event from Beswan Djarum, I stay in double bed room and found it was very cozy and the conference room also quite large and full facility, the location is near city center where Masjid Raya and Istana Maimun lies, the breakfast also very nice and delicious, various... More

Arrived there quite late, almost midnight and they gave us a nice rooms with a very reasonable price. Very helpful staffs and didn't have to wait long for orders. The swimming pool was almost empty, which was good for me though. The room was quite small but nicely arranged and clean, couldn't complain. The only thing is that they didn't... More

Bad luck if you are going to Medan-it isn't the greatest city in Indonesia! However if you are passing through to see some of the other attractions in Sumatra then this isn't a bad place to stay for a night. The rooms are clean and comfortable. The biggest anoyance is in the breakfast bar area in the morning where the... More

But we actually stayed here twice for one night, at the beginning and at the end of our Sumatra trip. The hotel is not too bad in itself, and we have no complaints about the staff. The room we were offered at first was at the front of the hotel; old, dusty, noisy and with old aircon that did not... More

A 3star hotel with services expected of this hotel.The room is big enough for us.But, the air-conditioning system needs servicing.It was quite warm the whole night and the weather in Medan is hot!No problem looking for food as foodstalls are set up in the evening opposite the hotel.Restaurants are found nearby too.On the right of the main entrance,walk straight on... More