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Sheraton Lampung Hotel

4.0 of 5
JL. Wolter Monginsidi No. 175, Bandar Lampung 35401, Indonesia
Hotel amenities
Sheraton Lampung Hotel
Professional photos 
15 traveller photos
Ranked #1 of 11 hotels in Bandar Lampung
3.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    5
    8
    2
    1
    2
Date Rating
Albertusguntur
Mississauga, Canada
Senior Contributor
21 reviews
4 helpful votes
“Executive Suite compliment of Starwood SPG”
5 of 5 stars Reviewed 30 November 2011

Really like most things about this hotel. Great location, good facilities the food is good value and tasty. Found the staff impeccable. You get to the magnificent pool area, clean well kept More

2 Photos
Was this review helpful? Yes
Izwan Jahri, Manager at Sheraton Lampung Hotel, responded to this review
30 December 2011

Dear Mr. Albertus Guntur, Greetings from Sheraton Lampung Hotel. Thank you for staying with us and we are delighted to hear that you were enjoying your experience at our hotel. We are glad to found out that your SPG benefits is very useful for you. As our distinguished member of SPG, you can enjoy the benefits at all participating hotels... More

Andra_gogi
Surabaya, Indonesia
Contributor
12 reviews
3 helpful votes
“A Beautiful gem in lampung”
4 of 5 stars Reviewed 16 November 2011

Once inside the hotel is immediately greeted with a smile and greeted a very comfortable from the staff. front desk service quick and pleasant. Our rooms are spacious enough to live with a direct view to the pool. I really enjoy a menu that is served by the hotel, either for dinner or for breakfast. general services provided by the... More

Was this review helpful? Yes
Izwan Jahri, General Manager at Sheraton Lampung Hotel, responded to this review
28 November 2011

Dear Mr. Andra_gogi, Greetings from Sheraton Lampung Hotel. Thank you for your great comments at TripAdvisor and it is a pleasure for me to hear that you were enjoying your stay with us. Together with our associates members, we are committed to make every stay is memorable, unique and warm to all of our guests, including to you as well.... More

Kevin H
Jakarta
1 review
“Feel like"Home''”
4 of 5 stars Reviewed 1 November 2011

When i had b'fast in Pandan Wangi, they call me by name. And when i pass the lobby they call me by name. It was really like "home",although my first time to visit Lampung and this hotel as well!Really recommended who traveller to go to Lampung. The only 5 star International hotel chain in Lampung.Bravo!Keep it up! More

1 Photo
Was this review helpful? Yes
Izwan Jahri, General Manager at Sheraton Lampung Hotel, responded to this review
14 November 2011

Dear Mr. Kevin, Greetings from Sheraton Lampung Hotel. On behalf of the team at Sheraton Lampung Hotel, I am delighted to hear that you were enjoying your stay with us. I am happy that our associates were pleasantly assisting you and hope you have a memorable experience on your first visit to Bandar Lampung. As part of our commitment, we... More

Marcus L
Singapore
1 review
“Staff is friendly & knowledgeable...Well done...”
4 of 5 stars Reviewed 27 September 2011

We had a great stay at Sheraton Lampung as the staff is friendly and able to furnish info to us... Room is clean... Food is nice...pool is beautiful.....Maybe can improve the Wifi service so that everyone is connected....Will certainly stay in Sheraton again.. More

Was this review helpful? Yes
Izwan Jahri, General Manager at Sheraton Lampung Hotel, responded to this review
14 November 2011

Dear Mr. Marcus, Greetings from Sheraton Lampung Hotel. It is with a pleasure to hear that you were having great experiences while staying with us. Thank you for your compliment on our room cleanliness, taste of food (hope you were also enjoying our local food as well), and our resort-styled swimming pool which is surrounded by lush tropical garden. For... More

JackBarr
Singapore, Singapore
Senior Contributor
25 reviews
7 helpful votes
“Excellent value and much improved”
4 of 5 stars Reviewed 20 September 2011

Had a really wonderful time due to the renovation of the hotel which was previously rather worn. The staff were excellent, well-groomed, very friendly and took care of the kids at breakfast and when coming from the swimming pool to the dining tables Excellent value considering the tranquility and quietness of the hotel. Only quibble would be the lack of... More

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Izwan Jahri, General Manager at Sheraton Lampung Hotel, responded to this review
15 November 2011

Dear Mr. JackBarr, Greetings from Sheraton Lampung Hotel. It is delighted to hear that you and family had a wonderful time at Sheraton Lampung Hotel. Indeed, our resort-styled hotel located in the heart of Bandar Lampung city and surrounded by lush tropical garden and blue swimming pool offer a sanctuary experiences for you and family. I am happy to hear... More

dan b
Brisbane, Australia
1 review
“Great hotel and very freindly staff”
4 of 5 stars Reviewed 10 August 2011

We had a great stay at the Sheraton, the staff made finding your way around a sometimes confusing city very easy. We would certainly recommend staying here. More

Was this review helpful? Yes
Izwan Jahri, General Manager at Sheraton Lampung Hotel, responded to this review
15 November 2011

Dear Mr. Dan B, Greetings from Sheraton Lampung Hotel. I am delighted to hear that you had great experiences with us during your visit to Bandar Lampung. As our commitment to all of guests, we would like to make every stay is unique and provide assistance at any possibility we can. Believe you had a great time as well while... More

bernadettekelly
jakarta
1 review
“This is my second time to stay at Sheraton Lampung after 12 year, amazingly their service quality is still Good”
4 of 5 stars Reviewed 5 July 2011

Sheraton Lampung Located strategically in the heart of Bandar Lampung city, easy to access, very comfort to say , choose garden terrace room if you really like to swim especially if you bring your kid. Their staff their also helpful to give you clear direction and guidance to the place that you want to go. More

Was this review helpful? Yes
Izwan Jahri, General Manager at Sheraton Lampung Hotel, responded to this review
28 November 2011

Dear Ms. Bernadette Kelly, Greetings from Sheraton Lampung Hotel. I am pleased to introduce myself to you, I am Izwan Jahri, the new General Manager of Sheraton Lampung Hotel. And, I am delighted to hear that you were enjoying your stay with us. Thank you for your compliment to our associates. What make us unique is our associates here at... More

WTraveller9
France
1 review
“Much better than before!”
4 of 5 stars Reviewed 13 June 2011

When i first came to Lampung in December 2010, i stayed at the Sheraton and was slightly disappointed. Being a Starwood client, i wanted to try again and i am pleased i did. Some major improvements to be mentioned such as the breakfast. Good variety, good and tasty dishes: really enjoyable to start the day! I have also noticed some... More

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Izwan Jahri, General Manager at Sheraton Lampung Hotel, responded to this review
28 November 2011

Dear WTraveller9, Greetings from Sheraton Lampung Hotel. I am regret to hear that you had unpleasant experience on your 1st visit in December 2010. Here, I am pleased to introduce myself to you as new General Manager of the hotel. I am happy as well to hear that you had a wonderful time on your second visit. Delighted as well... More

OQ_a
Jakarta, Indonesia
Reviewer
4 reviews
“Excellent hotel for sneak away from routine...”
5 of 5 stars Reviewed 30 May 2011

Seems like they successfully improve this hotel. Nice and pleasant staff, room design and function is very cozy. Well, maybe the only lack things at room is lighting; since there will be not enough light if you'd like to read for a bit long. The bed is nice too, it makes our sleep really comfortable. In room service is really... More

Was this review helpful? Yes
Izwan Jahri, General Manager at Sheraton Lampung Hotel, responded to this review
28 November 2011

Dear OQ, Greetings from beautiful Lampung. My apologies for delay response to you and I am pleased to introduce myself to you as the new General Manager of Sheraton Lampung Hotel. Thank you for your compliments to our hotel on your last experience with us and we are pleased to hear that you had a wonderful stay with us. With... More

bongkeh
Singapore, Singapore
Top Contributor
148 reviews
210 helpful votes
“they need an extreme renovation”
2 of 5 stars Reviewed 28 April 2011

indonesian sheraton need a very major renovation, but sadly none really care with it. the room was old, and everything is just too old, and they need to change it. the sauna was too old and unisex, the gym was so small. breakfast was small, cake shop was horrible. renovation and change of a management is seriously needed here. dont... More

Was this review helpful? Yes
Izwan Jahri, General Manager at Sheraton Lampung Hotel, responded to this review
28 November 2011

Dear MS. Bongkeh, Greetings from Sheraton Lampung Hotel. My apologies for delay response to you and I am pleased to introduce myself to you as the new General Manager of Sheraton Lampung Hotel. I regret to hear that you had inconvenience experience with us on your last visit. Thank you for your positive feedbacks and please allow me to updates... More

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Sheraton Lampung Hotel Also Known As

  • Sheraton Bandar Lampung
  • Bandar Lampung Sheraton
Address: JL. Wolter Monginsidi No. 175, Bandar Lampung 35401, Indonesia

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