satisfied with the facilities and services to guests

satisfied with the facilities and services to guests
Let me start with good things ..........
Tried to check-in way earlier than it should be, normally the hotel won't let you in until 02.00 pm but they managed te speed up the cleaning process upstairs and let me in one hour before. Thanks to Natasya (or Natascha?), it was really awesome.
Breakfast is quite OK, lot of variety and...
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Dear Mr. Julhandi,
Thank You for your feed back for your last stay with us and for your continued support of Banana Inn. we try our best to give the best service that we can give you while you are staying with us.
and off course we will take immediate action regarding the area that still needs to be improved,...
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Nice hotel in Bandung. Quite big room, although bathroom is rather small. Wide array breakfast but mostly local food. Friendly & helpful staff.
While my first experience with Banana Inn during a weekend was almost a perfect one, the second was truly disappointment. I booked two executive rooms. One room which supposed for my parent had problem with aircon. When we asked to move to another room, the guy whose handling my check in told to wait for 30 minutes to let the...
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Dear Sir,
Thank You for choosing Banana Inn hotel as your place to stay during your visit to Bandung for the second time. Thank You for your review, it means a lot to us. We would like to give your our deepest apology regarding the inconvenient with our service during your stay at Banana Inn hotel. We will take immediate...
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Me and family stayed and booked 3 rooms 311,319,320 for 2 nights. The room number 320 was different from the other rooms.
The paint was dark, the air condition must be turned to the lowest degree for a half day to get the room getting cool, the sheet was stained, the bathroom was smelly.
Tried to get another room but...
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Dear Sir
Thank you for choosing Banana Inn as your place to stay during your visit to Bandung, it is our pleasure to provide you our best service. We would like to give you our deepest apology regarding the inconvenient of the room you stayed in. Your input is truly our biggest concern and of course we will take immediate...
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Banana Inn was the great place for staying, especially for my kids were having so much fun, swimming enjoyfully and was happilly playing so many games in kids games area.
The hotel would be so nice and beautiful if you look it from the outside. The ethnic music such as Sundanese atmosphere were satisfied our family.
The breakfast buffet has...
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Banana inn was very comfortable for me, has a strategic place in bandung, very good in service. Next holiday i'll visit bandung and make check-in here again.
Last week, my little familly were staying in the Banana Inn for few days. It was great experience of staying, specially when watching my two little kid were having so much fun, one is swimming enjoyfully in the unique transparent swimming pool and my little girl was happilly playing sand near by.
Overall, was really enjoyfull, the wide and clean...
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I didn't think that the hotel would be so nice and beautiful if you look it from the outside. Well, it is so nice, yes it is, it has a large area for us, you know, the plaza area that we love to talk, hang around with the family. The ethnic music or kecapi suling's surrounding you,
we feel that...
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According to tripadvisor, and with so many comments, so I stayed @banana inn last weekend. stayed at 217 it has nice view, swimming pool and the city of bandung. the breakfast's menu was great. serve better. most importantly is the services of all staff, they were the best ! keep up the good work guys ! be more warm.
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