Stayed there for two nights recently for company trip. The hotel is old, fixtures in the room are falling apart and there's disgusting stains everywhere in the toilet. Buffet spread was poor with limited choices of food. We traveled in a big group, they couldn't replenish the food fast enough. During checkout, only one counter was open so you can... More

Stayed here for 2 nights on an incentive trip with more than 350 colleagues. Beautiful garden, lovely pool and beach, but the rooms were very old and run down. Every room I visited was damp and musty. The bedding and towels were clean and changed everyday. Food and customer service were just average. The hotel is 5 minutes walk away... More

I stayed there for 3 days working. The hotel is very big, and all the decoration felt so classic Bali. But the reception, bell boy (man) and most the rest hotel staff is just old. 40 to 50. Except during the breakfast time, there was some teenagers, girls with black and white shirt, whose help the staff. Maybe, the hotel... More

stayed here for 10 nights in july for a wedding taking place on 15th at st regis resort. first impressions were wow but soon went down hill. was a bit like cell block h! was on 4th floor view was good but room was so out dated and very basic, clean tho. tea and coffee was available in room which... More

We stayed for 6nights at this hotel.It was booked on our behalf by our holiday conceirge.We were impressed by the first imppression on arrival but this positive impression very quickly dissippitated and gradually got worse. The reception staff was not very friendly or welcoming -they were mainly staffed by "very matured" and disinterested staff -one of them clipped his toe... More

Booked a trip to Bali last minute and this was the only hotel available (and I can see why). Advertised as a five star hotel .. it certainly is not. Dirty, old and in need of a renovation. I would not return. Was not worth the high price we paid. Would not recommend it.

hard to descrive..simple fantasyland!!amazing..unique!!beautifull people...the experience of a lifetime!!the hotel is so unique and Bali is the most amazing place i ever been from America Asia Africa and all Europe!God bless Bali

Stayed in Hotel as part of Conference package. Sub-standard all round from gloomy public spaces, dreary service to a non-existent Fitness Center. To be fair to the staff, some of the problems must stem from the fact that its Government owned and run. In dire need of proper maintainance and upgrading especially with world class resorts like the Grand Hyatt... More

Been to Bali many times. Love it. Stayed in a garden cottage at Inna Putri for cheap last minute honeymoon. It was disgusting. The pictures off theyre website are false, the room was old, smelly, mouldie and falling apart. One of the hotel drivers were horribly rude, confrontational and had the worst body odor on earth. Please promise me, DO... More