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All 130 Kuta hotels »

Mercure Kuta Bali

3.5 of 5
Jln. Pantai Kuta 10x | Banjar Pande Mas, Kuta, Bali 80361, Indonesia
Hotel amenities
Mercure Kuta Bali
Ranked #33 of 130 hotels in Kuta
3.5 of 5 stars 412 Reviews
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412 reviews from our community

What travellers say about this hotel
  • Hard Rock(17)
  • Hard Rock hotel(11)
  • Infinity pool(10)
  • Ocean views(6)
  • Standard room(5)
  • Pizza hut(5)
  • Staff were friendly(5)
  • Would not stay(5)
  • Swimming pool(5)
  • Good thing(4)
Traveller rating
    88
    165
    104
    41
    14
Only show reviews for Family (56) | Couples (183) | Business (22)
Date Rating
Singapore
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 28 May 2012 NEW

It was a good location, nearby Hard Rock Hotel and next to Pizza Hut, very close to the beach. We booked a deluxe room but the hotel was fully booked thus they upgraded us to junior suite. We enjoyed our stay and we spent quite sometime on the small rooftop pool just enjoying the ocean-view. There was a rooftop sea-viewing... More

Was this review helpful? Yes
Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 26 May 2012 NEW

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Mertha Sedana, Front Office Manager at Mercure Kuta Bali, responded to this review
27 May 2012

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melbourne
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

I travelled to the mercure with my husband and a few friends for a week last year. We found the hotel to be quite good for the price. Breakfast was included which was nice, although it was found to be quite repedative day after day. Be sure to find the bakery section as it is tucked away in another side... More

Was this review helpful? Yes
Mertha Sedana, Front Office Manager at Mercure Kuta Bali, responded to this review
27 May 2012

Dear Guest, Warmest Greeting from Mercure Kuta Beach Bali… We sincere thank you for choosing Mercure Kuta Beach Bali as your accommodation during your Holiday in Bali. We were very pleased to read that you appreciated the Friendliness and Assistance of our staff and you had enjoyed your Holiday. It is always encouraging for us to learn that our valuable... More

singapore
Top Contributor
90 reviews 90 reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

i already stayed at mercure around the worlds but this mercure in bali was very bad. not about the location but about the staff name mr ray very bad and stupid. mr ray told me to paid and i already paid but after i paid he said not enough money so i must paid more money again. the fault is... More

Was this review helpful? Yes
Mertha Sedana, Front Office Manager at Mercure Kuta Bali, responded to this review
26 May 2012

Dear Guest, Warmest Greeting from Mercure Kuta Bali… We sincere thank you for choosing Mercure Kuta Bali as your accommodation during your Holiday in Bali. The Experience you describe causes us deep concern. We would like to offer our sincere apologies for any frustration and anxiety that it may have caused you on your holiday. For our investigation purpose, would... More

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Singapore
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 24 May 2012

If you are looking for a convenient hotel location, this is the ONE! Across from Kuta beach, It might be a little old but it is well-maintained. Infinity pool was great but not too many deck chairs by the pool. Bath tub could be better maintained. Staffs were great and super friendly. Overall, our getaway was perfect without any hiccups!

Was this review helpful? Yes
Mertha Sedana, Front Office Manager at Mercure Kuta Bali, responded to this review
27 May 2012

Dear Guest, Warmest Greeting from Mercure Kuta Beach Bali… We sincere thank you for choosing Mercure Kuta Beach Bali as your accommodation during your Holiday in Bali. We were very pleased to read that you appreciated the Friendliness and Assistance of our staff and you had enjoyed your Holiday. Your comment on our facilities has been well noted and taken... More

Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 23 May 2012 via mobile

We enjoy our stay it was probably one of the most centrally located hotels in kuta. The room we had was small and had little natural light as it open in to a covered area. The best part of the hotel was the pool it had amazing view and spent a lot of time there. Compared to the prices of... More

Was this review helpful? Yes
Mertha Sedana, Front Office Manager at Mercure Kuta Bali, responded to this review
27 May 2012

Dear Harold, Warmest Greeting from Mercure Kuta Beach Bali.. We were very pleased to read that you had enjoyed your stayed with us during your holiday in Bali. It is always encouraging for us to learn that our valuable customer are satisfied with our service as it is what we strive for everyday. We hope that we will have the... More

jakarta
1 review
4 of 5 stars Reviewed 21 May 2012

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Was this review helpful? Yes
Mertha Sedana, Front Office Manager at Mercure Kuta Bali, responded to this review
27 May 2012

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Posted by an Accorhotels.com traveller
kuala lumpur
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 20 May 2012

1) Check room space (brochure pictures can be deceiving). 2) Not user-friendly for present day multimedia gadgets, such as work space for PC use, mobile phone chargers, etc. Insufficient electrical wall outlets. 3) Good, clean bathroom space and facilities ; but better maintenance of water taps and leakages suggested.

Was this review helpful? Yes
Mertha Sedana, Front Office Manager at Mercure Kuta Bali, responded to this review
26 May 2012

Dear Guest, Warmest Greeting from Mercure Kuta Beach Bali… We sincere thank you for choosing Mercure Kuta Beach Bali as your accommodation during your Holiday in Bali. all of Your comment been well noted and will be taken into consideration for renovation. I do appreciate you bringing this issue to our attention and therefore giving us an opportunity to improve.... More

Perth, Australia
1 review
3 of 5 stars Reviewed 20 May 2012

Staff, food and serevice excellent, room was very small and bathroom not clean and the toilet got blocked , but otherwise ok

Was this review helpful? Yes
Mertha Sedana, Front Office Manager at Mercure Kuta Bali, responded to this review
21 May 2012

Dear Guest, Warmest Greeting from Mercure Kuta Beach Bali… We sincere thank you for choosing Mercure Kuta Beach Bali as your accommodation during your Holiday in Bali. We were very pleased to read that you appreciated the Friendliness and Assistance of our staff and you had enjoyed your Holiday. Your comment regarding our Room size and bathroom has been well... More

Vancouver, Canada
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 19 May 2012

Location can't be beat. Just across the beach and beside hard rock hotel. The room is nice and clean and quiet (considering the busy location this is a big plus). The little foodcourt just beside the hotel is nice and cheap for dinner. Overall very satisfactory.

Was this review helpful? Yes
Mertha Sedana, Front Office Manager at Mercure Kuta Bali, responded to this review
21 May 2012

Dear Guest, Warmest Greeting from Mercure Kuta Beach Bali… We sincere thank you for choosing Mercure Kuta Beach Bali as your accommodation during your Holiday in Bali. We were very pleased to read that you had enjoyed your Holiday. It is always encouraging for us to learn that our valuable customer are satisfied with our service as it is what... More

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Additional Information about Mercure Kuta Bali

  • Accor Kuta Bali
  • Mercure Kuta
Address: Jln. Pantai Kuta 10x | Banjar Pande Mas, Kuta, Bali 80361, Indonesia
Price range (per night):* 102 AUD - 152 AUD

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Mercure Kuta Bali
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