An unforgettable moment given by the hotel on our first wedding anniversary. We planned our first wedding anniversary in a hill station and what better then the queen of hills itself. We checked in at around 5 pm on the 23rd of April. Feeling hungry and were served hot tea with delicious pakoras. The buffet was lavish and the name... More

I Stayed in Golden Palms hotel Mussorie in the month of April from 09 April 2012 for two night The room provided was excellent having a private balcony with over looking Doon valley. The locations of hotel is very good it is very close to mall road ( all good restaurant & Show rooms are closed to this end of... More

First of all, this is no longer a Park Plaza hotel. It has changed names and ownership to "The Golden Palms Hotel & Spa". We discovered this *after" we arrived in Mussoorie and couldn't find the Park Plaza hotel. We were not notified by the hotel management or Carlson Hotel Group of this change at the time of booking or... More

Extremely disappointed with this hotel. Rooms had seepage & mold. Staff disengaged, dirty rooms & linen and very basic breakfast arrangements.

Pros: Located on the mall road, but on the quieter 'Picture hall' end. Most beautiful view of the 'blanket of lights' in the valley by night. Luxurious rooms. Plush bed. Very warm and courteous staff. Breakfast spread includes continental and Indian delicacies. Cons: Central heating is off in the low season. (Portable heaters were provided) Water in the taps is... More

I stayed here during end of Nov when the tourist season is a little lul due to rising winters. The hotel is perfectly located at the Picture Palace end at the onset of the Mall road in a quiet and calm slope downside. I found the locality better than the crowded Library end. The union taxi stand is nearby and... More

Had it not been for the New Year, I would have given this property a higher rating. While visiting a 4 star hotel for such an event, we were expecting a grand celebration managed by experienced and professional people. But instead, we were in for a rude shock. At first, all was fine. As the party progressed into its later... More

The hotel is well located at the Picture Palace end of the Mall Road, which means there is plenty of the local life and shops that you can experience just a few steps out of the hotel. Our experience is as under : 1. The central heating in this property is switched off when the occupancy falls. Room heaters and... More

I guess i would rate this hotel very highly as it is a complete value for money . Very comfortable,excellent service ,good people , as luxurious as you can get for the money that you are paying . Food was ok . Totally satisfying experience . In other words you get more than what you pay for . I would... More