Yes, the rooms at this property are a little outdated and could probably do with a refurb. But everything else about this property is still great! The large hotel grounds with pool, garden and bar area offer a real refuge from the “craziness” of Varanasi. All the staff is very friendly and professional. And the concierge will be extremely helpful... More

This is an excellent hotel in every respect - the rooms, staff, service, grounds. I had been looking forward to swimming in the pool when I arrived as it was 46C in Varanasi. I was very disappointed to learn that the pool was closed for renovations! However, the Duty Manager kindly arranged for me to use the pool at The... More

After having done a lot of research The Taj Ganges seams to be the best choice in Varanasi. There is no high standard hotel in this city except the Nadesar Palace also from Taj. The room was average. However, we have been very surprise by the honesty of the staff: we give some laundry and my husband leave some money... More

We have just returned after staying at The Gateway for two nights and we were very happy with our stay. The staff were excellent and went out of their way to help us. We were a party of four and knew before arriving that the hotel was booked on Saturday and that we would need to share one room for... More

We stayed 3 nights at the end of April 2012, we had a voucher for a room upgrade and were put into a very very average room compared to what Taj normally offers. I am a big fan of this hotel group but for the first time they have managed to disappoint me. The property is nice with a beautiful... More

"TAJ" the name speaks for itself. Beautiful lush green property. Perfect place to unwind after a hectic day.

Varanasi must be one of the most chaotic places on earth! We loved it... were there in March 2012 and stayed at the Gateway Hotel Ganges. Staff were excellent. We arrived early after a hell overnight train trip from Jabalpur, got harrassed at the train station, someone trird to steal our bags, finally arrived at the hotel at 7.45am -... More

It was march 2011 when i travelled there, (took me a while to make a review). personally liked it because it was near the activity of the city, however crossing hotel doors, you can feel the quietness inside the hotel. Personnel definitely kind, food is very nice , but nothing spectacular. We had the tremendous luck of arrive to one... More

Right from the top with the duty manager Mr.Shukla to the bottom with the security personnel, I was totally impressed with the genuine friendliness, warmth and courtsey of the hotel staff. They really went out of their way to make my wife Saroj and me feel special and they completely succeeded. No request was too big for them to comply... More