the hotel is good the food is good.the rooms are big and tidy.

the hotel is good the food is good.the rooms are big and tidy.
I stayed for three days and its an excellent hotel ..friendly staff very helpful , neat and clean rooms. worth for money ..the best thing is it is very close to major tourist spots..if anyone wants to visit ooty i would prefer Hotel Khems is the right choice ..very affordable and value for money.. thank u very much Hotel Khems...
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Good's:
1) Staff is very cooperative. Service is really good. All the time, Tea was served in 3-4 mins. At the time of check-in, I requested to clean the toilet once again, and they thoroughly cleaned it.
2) Location is a plus as it is very near to the market area. Many restaurants are near this place.
3) Not expensive....
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I stayed for two days.. decent behavior from the staff.. neat and tidy rooms.. building is old look like a fort but maintained neatly. drawback: hot water available morning 3 hours.:(. ask the rooms with windows opened to the city. They will arrange cabs for 1200/day..
It is an old hotel looks good from out side. Rooms are good and big. But rooms are not maintained properly. Even from reception area you will notice improper maintenance. Bathrooms are messy and damp. After a bath, water will be everywhere. Food seems to be good but restaurant is almost filthy, chairs table cloths and every thing. Not good...
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Dear "sudeeshkarunakaran"
We thank you for your review on Tripadvisor.
Thanks for the feedback on your stay with us.
We have taken down the notes and as you would have noticed our first floor was under renovation, hence we are addressing all the issues customers like yourself have given us over the past.
I'm delighted to inform you the 1st...
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We stayed here in march. Bunch of friends, took two rooms and was very good. Theiir style of service suits us south indians and prompt with requests. Good place for youngsters as easy and friendly staff.
Dear "sudhadanie"
We thank you for your review on Tripadvisor & helping other customers choose our property.
We Hope you have taken fond memories of Ooty with you.
We look forward to seeing you in this side of the World soon.
Regards,
Anil Lal
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I was looking for a different hotel near Charring Cross but happened to stumble upon Hotel Khems. But boy o boy they sure know how to impress their customers. I was first shown a single bedded room which was on the smaller side and there was practically no view from the window. However, upon expressing my discontentment I was straightaway...
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Dear "RoGu3-eN-VoGu3"
We thank you for your review on Tripadvisor & helping other customers choose our property.
We Hope you have taken fond memories of Ooty with you.
We look forward to seeing you in this side of the World soon.
Regards,
Anil Lal
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Hotel Khems is a good hotel only thing it is located in a small lane. Rooms are neat and clean. Staff are very helpful and friendly.Overall it is value for money. Food quality can be improved otherwise our stay was good at Khems.
Dear "PavithraVinod"
We thank you for your review on Tripadvisor & helping other customers choose our property.
We Hope you have taken fond memories of Ooty with you.
We look forward to seeing you in this side of the World soon.
Regards,
Anil Lal
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Khems has got fantastic location close to charring cross. Very close to all the sightseeing places. Ours was superior room and was big in size and clean. Food in the hotel was good and staff was very helpful.
Dear "bhaatia"
We thank you for your review on Tripadvisor & helping other customers choose our property.
We Hope you have taken fond memories of Ooty with you.
We look forward to seeing you in this side of the World soon.
Regards,
Anil Lal
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the hotel is in a narrow lane at the enterance to ooty from coonoor side. its has a antique looking facade but its really antique townhouse building. the rooms are tiny and old. the bathrooms stink and flushing system is poor. my room had a health faucet instead of a shower and there is no hot water except mornings. the...
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Dear "sanchithra",
I have to say I am not surprised to see your review here. As a Hospitality professional I regret how we started of on the wrong foot as your arrived and this translated into you not being happy whatsoever during your stay with us. We have been serving guests for over 20 years now and a few off...
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