Recently, we stayed at this hotel for 2 days in January..Although the surroundings are serene, the hotel is situated a little away from the town. The building has an old world charm to it. We stayed in a room of type Classic cottage - make sure to select your room type beforehand. The lawns are lush and green and very... More

This hotel is situated high above Ooty, is quite and relaxing. A great hotel in the winter for Europeans the climate is great during the day but cold at night. The superior rooms are large and comfortable, the staff attentive. A few notes to be aware of there is a charge for a fire in the room at night which... More

This resort is beautiful. The building is very colonial and the rooms are filled with antique furniture. The lawns are perfectly manicured and big enough for children to run around. Sadly...that's all you get for the money. I say sadly because the place has a lot of potential which has gone to waste. You will get much better service at... More

Alright.. the place has everything that you would expect from an english era residential building...big rooms with fire palce, massive well maintained lawns, good views... and slightly tricky enterance. Children would enjoy playing in the lawns chasing birds and shadows. Food is ok, rooms are on two levels, some of them are in the main building and the rest are... More

The location and the rooms are exceptionally good. As soon you enter the place you feel the colonial charm with well manicured lawns and wooden panels and fire place. However, the service levels are disappointing. They are not prompt and the room service is not great. The breakfast spread was decent but again the service was very slow. We travelled... More

It is December. We wanted a nice outing. Ooty was the place finalized. Hence, obviously lot of confusion for selection of a nice resort or hotel as our guests were from NZ and we were on a family tour with kids. Based on friends' recommendations and net reviews we finalized Kluney Mystique Ville and paid advance to book our rooms.... More

It is a charming old english building, but the service is not at international standards. You have to pay extra for everything (fire in the fire place, additionnal wood for the fire, eggs at the breakfast...). The breakfast was very poor (no eggs, no fruits, only indian dishes and dry toasts). The kindness of the service people was average. More

I have to say, the grounds are lovely, beautifully maintained! However that is this hotels only redeeming feature. The rooms are absolutely freezing, and I mean freezing! Staff there are a lot of and they scurry around a lot, you can tell they are trying hard, I mean 3 waiters to take a food order is good service? Maybe not... More

Location and lawn is beautiful. food is excellent ,dining room staff is very efficient. but that's the end of good things .Ooty local people very tourist unfriendly. No activity for children. Reception staff is pathetic, don't know English or Hindi. absolutely pathetic room service, non existent. cottages were ice cold , fireplace out of order. We thought we wont be... More