Poor cleanliness. Rooms in shambles. Broken beds. Carpets that were cleaned a decade ago. If you have to spend this kind of money, you can find much better and much cleaner options. Only saving grace is the staff that tries to be courteous. In short - dont go for Holiday Inn. It is a Gem Park Hotel. Nothing Holiday Inn...
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For a chain hotel from the Holiday Inn stable, this was a bit surprising.... the property needs a lot of upkeep.... needs a fresh look. Whether its the lobby, restaurants, pool, rooms etc. a lot of loose ends need to be tightened. While, they still strive to maintain the service levels, its still difficult when the freshness is missing...... especially...
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its high price, services do not meet the tariffs. Bathrooms were choked.I requested for change of room which was done, still another chocked bathroom.
The hotel is located on a quiet hillside minutes from the center of town. There are stunning views of the valley and mountains beyond from much of the property, the main dining room and some guest rooms.
The hotel must have been very nice when it first opened, but now it is showing signs or wear and tear. The public...
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Dear wheres-fluffy,
Thank you for your detailed review of our hotel. I certainly apologize for the inconveniences you experienced
I was disappointed to read that some aspects did not meet your expectations. I am pleased that our staff was able to off set this displeasure with great service. I was glad to hear you were able to enjoy our views...
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a very good picnic with my team mates was indeed good. We made the stay at the Holiday inn resorts. Hotel is located in a silent locality, a few kilometres away from the main town .We made bookings from Antilog Vacations online as they give good hotel rates & cheap packages as well for sightseeing etc,the first night there a...
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A short trip to ooty with my team mates was indeed good. We made the stay at the Holiday inn resorts. Hotel is located in a silent locality, a few kilometres away from the main town .We made bookings from Antilog Vacations online as they give good hotel rates & cheap packages as well for sightseeing etc.Taking booking from hotel...
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Anand M,
Thank you for your recent stay, and providing feedback. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve. We look forward to hosting you on your next trip!
Ben J
IHG Care
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Lovely foyer and beautiful gardens but the rooms need refurbished.The swimming pool was overun by monkeys so would not fancy going in The first night there a corporate .party was going on so no sleep until that was over,soundproofing needed,as said gardens are well looked after but no seats to sit in it and enjoy A beautiful sunset to see...
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Rita1948,
Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the accommodations you received. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We hope that you give us a...
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We were given rooms in the basement despite me requesting rooms on a higher floor. However the rooms we were given had great views and access to a garden. The rooms amd bathroom desperately needed to be updated and the floors were not clean. Couldn't walk barefoot in the rooms.service in the main restaurant was slow. I would have only...
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rishigudka,
First of all, thank you very much for your recent stay. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you...
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Nice location. Very nice staff specially at restaurants. Hotel seriously needs renovation. Rooms have basic amenities but they are really old and don't meet the traveller as mine expectations. Bathrooms are renovated however the fittings don't work.
We stayed in 10 hotels across India and this was one of the best. Situated in a most famous southern hill station town at 2240m in the western Ghats.From your room you look either into the mists and fog or surreal beauty of a green oasis depending on what the day brings. Beautiful local food produced in the rich volcanic...
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