Online rate cheaper than hotel own tariff! Poorly staffed and no kitchen. Mr deshpande is keen to set things right. Room spacious and bath room is vey spacious too.

The website was decent, and I wrote to them for my stay, hoping it would be good, but its just a polished LODGE... laundry services are bad, room service terrible....the dinner ordered in the night was sourced from a nearby hotel called Meghdoot.... the way it was given or presenbnted in the room was sad....does not deserve to be a... More

The Golden Emerald is quite an average place to stay in pune. Considering that Pune has many other better options, I wouldn't recommend this hotel mainly because I found this hotel dark and poorly ventilated. The dampness in the air and the odor makes it an unenjoyable choice. Although I did find the staff courteous and helpful, but the food... More

Location as well as service was quite disappointing. No basic facilities or shops around hotel, so one had to depend on restaurant of the hotel. Service was quite disappointing as sometimes I didnt get prompt response or service. Clenliness was ok but not very impressive. Overall experience was below satisfaction.

My husband and I stayed at this hotel for one week in October. It is the only hotel that we have stayed at in India, so weren't sure what to expect or how it compares. By European standards, the service was slow and attention to detail was not good - for instance, table linen looked tired and had obviuosly been... More