horrible service, poorly maintained rooms and dead place, if u r new in the area hard to find the hotel. picture on net are trap. poorly mainted property, no porper locks on the door, washroom doors are broken, mattress seems to be century old,no remote for tv, u name it and one will find nothing is worth the price they... More

It’s been very old model Hotel, that's why owner is not been so keen in maintaining & investing in renovation. Some places there are crack seen on walls & ground, paints been dulled & unhygienic. Amenities are their like; Multi-cuisine Restaurant - Only good thing to enjoy is Food. Swimming pool with nature - but not been cleaned, water is... More

It’s a Trap. Excellent pictures on internet. I thought I have booked hotel through MakeMyTrip and no one can imagine that MakeMyTrip can host such a hotel. I had paid about 11000 INR for 2 Nights of Accommodation with Food. It worked out to be a nightmare. In reality on entering into Dhanhills, it was scary. It is an old... More

The Internet had some stunning pictures of the 'Resort'. The reality was an old laggard building mostly torn, paints worn out, cracked grounds, creviced walls, broker plastic chairs and possible all those things which can go horribly wrong. I had paid about 9000 INR for 2 Nights of Accomodation with Food. It worked out to be a nightmare. The room... More

We saw the website and booked a room . ...on website it looks great. All of us were shocked when we entered the hotel. It is a broken-down, ill maintained and dirty place. We felt totally cheated for the money paid by us,,,, more than 15K for 3 nigts package. The pool is dirty with broken tiles , no hot-water... More

We had to book a room at a short notice and it was our bad luck that we decided to pick this hotel. The approach road to the hotel is broken (you pray your car also does not break down on it), the staff is clueless on how to manage a hotel, the flush throws water in your face, the... More

I stayed at your Panchgani Property from 1st May to 3rd May and it was a very bad experience for me. For the 2N/3D package, I paid Rs 8500/- and the service standard was very poor for the price which they charged. The toilet and the bathroom were extremely dirty with plaster coming out of the wall. The plumbing system... More

I stayed there with family in September 2006 and had a nightmarish experience. The bed linens & towels were dirty, blankets were old, torn and definitely used. When asked, they refused to change them. The service non-existent. 24 hour coffee shop was unavailable till 9 AM in the morning..The dinner closed at 10 PM!! The food quality is nothing to... More

I stayed here for two nights and thoroughly enjoyed my stay. The staf are professional and well trained. The rooms are clean and very spacious. The views of the valley are breathtaking. Keep up the good work!!