The rooms and ambiance are excellent. But the food is on higher side. Even lays packet is charged which is not a good thing as you would have paid so much for the room.

My friend and I have just returned from a week's stay at the Gateway Hotel - following a tour of Kerala. The hotel grounds are beautiful & the rooms large, modern, comfortable & very clean. We had 2 ground floor rooms, each with a terrace & small garden. I had emailed in advance with certain requests and Manoj, the charming... More

My wife and I have traveled for the last 20 years to many exotic locations and we have not had better service or attention to detail by the staff anywhere. We loved the pool and especially the great food and cooking demonstrations the restaurant provided. The hotel and staff made our stay most memorable.

We've just returned from an 11 night family stay at the Gateway, and we are missing it already. The staff and management of this Hotel are exceptional, and in 25 years of International Business Travel i've never experienced more attentive service. Despite being part of a chain this is a small 'boutique' hotel, and the personal service reflects this. The... More

We stayed in room 105 and had our own private garden! The room was huge with a chaise longue, queen size bed and massive bathroom. The menu was very extensive including steaks, which meant that you didn't have to eat curry if you didn't want to. On occasions we did have to wait for the food, but hey, you're on... More

We stayed in room 202 which was newly refurbished. It was spotlessly clean. The view from the balcony of the sea and gardens was amazing. The bed was so comfortable and huge and the pillows amazing. There was even a chaise longue. The shower was awesome- the glass front (with an electric blind for privacy!). Breakfast was delicious and the... More

Stayed at the Gateway Hotel and regretted every minute of it. Everything about the place was lousy. The service was very poor indeed. the reastuarant staff had absolutely no idea how to cook, present or serve meals. The food was always served cold despite various requests for hot meals. When we asked for a chillled drink it was served warm... More

very good rooms, big property with nice gardens, nice pool, , very close to varkala beach, good dinner n buffet break fast, beds can be better, bathrooms deserve a special mention as they were very nice good service. overall thumbs up for the stay!

We have just returned from a lovely week at The Gateway Hotel, following a tour of Kerala. The hotel stands on a cliff above the lovely beach at Varkala which is easily reached via 103 steps & a little pathway. If you're feeling energetic you can walk along the beach & climb another set of steps up to the Cliff... More