My company arranged for my stay in Ginger Hotel, Trivandrum. This is one of the worst choice I was not expecting a luxury stay as it is a mid range hotel. However, we were terribly disappointed in each and every aspect.As the days went by our frustration levels got increased :( 1. Customer service is pathetic 2. Rooms are one... More

The concept is quite good, but experienced too many minor issues that told me that they have not got their act together. - The check-in process was quite smooth, but then the magnetic room key did not work. After waiting in the corridor for 15 minutes with their handyman tampering with the lock, they finally decided to give us an... More

The Ginger property at Trivandrum ...even though at the outskirts of Trivandrum is perfect for the pocket of a businessman....Mr.Anoop at the reception was one of the most courteous receptionists i have ever met...he set me up a good view room which was at a throw away price....enjoying a Tata property with such a different set up was a welcome... More

We are shareholders of Taj Hotels (parent company of Ginger Hotels) and I use some of the other Taj properties regularly during my business travel. So when it came to visiting Thiruvananthapuram (TVM) for a family vacation, we had no hesitation is choosing Ginger. Our expectation was not that of a fancy luxury resort, but that it will be functional... More

My first experience to Ginger hotel was during July 2011 where I remember giing them prior intimation on my check-in time which was aroung 6AM. The flight was delayed and I reached the hotel at around 8AM and waalah the receptionist tells me that I have to wait for 2 hours to get the room. I walked out, checked in... More

I've stayed in many budget hotels but this might have been my worst experience. The main reason I stayed here was its proximity to my client and the fact that they had a gym clinched it. I was first put in a back ground floor room, right next to the car park and a door that thudded every time someone... More

Ginger Hotel is located a bit outskirts of the trivandrum city but its closer to Kovalam beach which is just a 30 minutes drive from here. The hotel offers very comfortable rooms and are almost same as rooms for all Ginger hotels at other locations. The food served in the hotel is really delicous and they do have good service.... More

I usually stay at Ginger during my client visits to Trivandrum since it is the closest to Technopark where most of the clients are put up, that might be the only reason I would be staying at Ginger hotel. From the time the Ginger hotel chain was launched I was curious to know what it offered as part of the... More

Planned to stay in Sep 2011 and tried to reserve in AUG 2011. There wasn't proper intimation on my reservation either to my email or mobile phone. The payment gateway is y. I came to know only after the money was debited from my credit card and I was lucky to cancel the booking since my stay was planned a... More