Hotel was located at Katra's entrance making it impossible to sleep as vehicles kept moving all 24 hours with blaring horns. No Food after 10.30pm despite a 24 hr room service promise. Rooms were in bad shape with torn carpets and no electricity backup for geyser. From what could have been an excellent trip, Hotel Basera left no stone unturned... More

I stay there last year in first week of July and I had a great Experience. I was there with my Parents and I wanted a very smooth service for my parents which was possible only with the help of the Hotel Manager Mr. Suri. Further he also arranged the tour for the Shivkhuri Temple for our day of departure... More

The hotel is situated right at the entrance of the Katra town. This is probably the only negative (if you can say so) the hotel had. We had booked on phone and when arrived, were given a choice of rooms to select. Rooms were airy, big and with basic amenities one would expect from a mid range hotel. The hotel... More

Hotel Basera is overall good hotel. Food is not good . hotel staff is very good and co operative. our tour was memorable.The best part would be the service this place, the hotel is situated in the heart of the city, Near to Main Bus stand.

d hotel staff is very cordial and hospitable,they helped out every way in sightseing,arranging cab,providing midnight snacks. i would recommend this hotel to all,as you feel at home.

Hotel Basera, is Located in Katra nearest to Holy Shrine of Maa Vaishnodevi. Hotel is good, but some services are not up to the mark as specified in Promos. Hospitality of hotel Staff is also Average. Only Interior and elevation of Hotel is Good. Food Quality is Good. As per my Opinion such type of Hotel is Comfortable for Groups... More

Good comfortable hotel just whats needed before and after vaishno mata mandir darshan. Hotel staff provided us with yatra slips on arrival which was excellent on their part. Overall good hotel for the purpose it served.

I chose this hotel 'cos it seemed a decent price, and 'cos we didn't really plan to be in the hotel room for long. Room was decent-though on the older side [holes in carpets etc.]- as shown on their website. It cost us Rs. 1500/night [net, inclusive of taxes + extra mattress]. Bathroom was clean; geyser functioned which was needed... More

We stayed 2 nights, when reached there ws no hot water available. got 2 buckets and managed. room service was good. hotel location is ok. not value for money, you can bargain good views from room one glass window was broken have to stop cold air by news paper. room heater was not enough.