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All 170 Gurgaon hotels »

Fortune Select Excalibur

4.0 of 5
Main Sohna Road, Gurgaon 122018, India
Hotel amenities
Fortune Select Excalibur
Ranked #41 of 170 hotels in Gurgaon
4.5 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    15
    7
    1
    2
    0
Date Rating
New Delhi, India
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 29 April 2012
2
people found this review helpful

I visit the property very often for nice restaurants. Booked the Hotel for a night to celebrate my incoming birthday and everything was managed impeccably .Right from the Guard at the security to the check out it was a smooth experience.They went extra way to prepare me the special cakes which were delicious. The restaurants are amazing , specially the... More

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Pradeep Uniyal, General Manager at Fortune Select Excalibur, responded to this review
1 May 2012

Dear Ms Paru M Oberoi, Greetings from Fortune Select Excalibur,Gurgaon ! Thank you for your kind and encouraging words ! Such comments make our efforts worth a while and encourage us to continue with our efforts with great zeal . At Fortune Select Excalibur we would like to bring high standards of amenities,cuisine & personalized services I would like to... More

Stuttgart
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 26 April 2012

Service is really bad, looks like the staff is still in training. Trying, but not succeeding. Only excuses and promises which are not fullfilled. Stayed there several times, every time the same. Location is good, although noisy towards the front, which is much traveled Sohna Road. Pool is only frequented by pigeons and looks that way. Very dirty and not... More

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See 2 more reviews by hokai for Gurgaon
Pradeep Uniyal, General Manager at Fortune Select Excalibur, responded to this review
2 May 2012

Greetings from Fortune Select Excalibur ,Gurgaon! I would like to take this opportunity to thank you for your time for giving us feedback and inputs on your recent stay with us, I understand the incovinence been cause to you during your stay with us, The information provided by you will be utilized to continuously improve the guest experience and address... More

Noida
1 review
5 of 5 stars Reviewed 20 April 2012

The food, buffet and the presentation have always been great since my last visit. The staff is willing to go the extra mile for guest satisfaction. The GM, Pradip was cordial and concerned about a good stay of all the guests. He inquired about my stay and was open to any suggestions and feedback. The personal touch really differentiates this... More

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Pradeep Uniyal, Manager at Fortune Select Excalibur, responded to this review
26 April 2012

Dear Ms Arshi, Thank You very much for your kind words of appreciation of the quality of service and food,I shall for sure share the same with my team At fortune we spare no efforts in bringing you the best of contemporary amenities with high standards of personalized service We would take like to take this opportunity to thank you... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 March 2012

Friendl staff and with very good hotel amenities. Overall was very happy. Stayed here for one night - there is not much to do in the ambience but the room was good enough to make you come back and relax.

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Alok Verma, General Manager at Fortune Select Excalibur, responded to this review
12 March 2012

Dear Mr. Praveen K, Thank you for your thoughtful comments. I appreciate you taking the time to make us aware of your experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our team’s friendly efforts and takes the time to say thank... More

Bangalore, India
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

stayed for 2 nights...Rooms are OK but noticed peeling wall papers... Food at Oriental restaurant was OK not as authenthic as you would expect.. but the biggest dissappointment was the service at the breakfast. They forgot to bring my request for fried eggs, got my dosa wrong and never came back with the right one at all and didnt even... More

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Alok Verma, General Manager at Fortune Select Excalibur, responded to this review
21 February 2012

Thank you for writing your review on our hotel. I have noted your comments on Room standard was Ok but wall paper was peeling off, we have taken corrective action immediately and Food at Oriental Pavillion was not authentic or it did not meet your expectation. Our Executive Chef has done review and I am sure you will differnce on... More

Chennai (Madras), India
Contributor
20 reviews 20 reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 25 January 2012

Was browsing through a few choices for a 2-day stay in Delhi and came across this hotel as I wanted a place close to Gurgaon. It fit the bill perfectly as it was quite reasonable in terms of price. I got a good weekend deal which included breakfast, so that sealed the deal. Although I have seen a lot of... More

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Alok Verma, General Manager at Fortune Select Excalibur, responded to this review
27 February 2012

My team and I very much appreciate your kind words, yes the hotel is new and opened a year back and we’re glad to have been a part of your visit. I regret the small inconvenience you have to go through for Key card, it has been addressed .It is my pleasure to read that my staff was helpful. Many... More

South India
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 28 December 2011

Rooms and ambience are quite good, but front office, F&B service are below standard. Theie variety of buffet spread is very limited and wi-fi does not work. Indian restaurant has good variety of food with genuine taste.

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See 2 more reviews by Gl0betr0tt0r for Gurgaon
Alok Verma, General Manager at Fortune Select Excalibur, responded to this review
27 February 2012

Dear Guest, Thank you for taking the time to write review about your recent stay at Fortune Select Excalibur, Gurgaon!!. I am happy to note that you have overall enjoyed your stay. I have taken note of your comment on FO & F&B Service and this has my personal attnetion and it has been addressed. However I would like to... More

Winnipeg, Canada
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 28 December 2011

Good rooms, nicely appointed with modern furnishings and nice comfy beds. Good internet. Generally good service, helpful front desk staff. Good breakfast, wide range of Indian and continental dishes. High level of security. Shopping mall and ATM next to hotel. The hotel is a little further from the airport than I imagined, good for Gurgaon, less good if you are... More

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Sydney, Australia
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 9 December 2011

I travel to Gurgaon every 3 months on business. The Excalibur is one of the better Fortune hotels (the quality range between different cities is oddly large). The Fortune probably stands out as it is a new hotel - opened December 2010. I've been four times since it opened and the service level has been generally good. The facilities are... More

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Chennai (Madras), India
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 November 2011

Great hotel to stay with all conveniences nearby. Good, clean rooms and great service. Roung the clock restaurant also helps. Shopping malls nearby. Less traffic congestion while travelling to this hotel from Airport.

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Additional Information about Fortune Select Excalibur

Main Sohna Road, Gurgaon 122018, India
Price range (per night):* 116 AUD - 167 AUD

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Fortune Select Excalibur
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