Its not a place where you can stay with your family. Un-hygienic. No doubt it dam cheap as compare to other places but i would prefer staying at other places rather than staying at City Heart. Sorry but that's how i look at this. May be good for a single person looking for cost effective place to transit stay.

Appearances may be deceptive. From outside this hotel looks pretty awkward. Booking the rooms were very easy. They have their own site apart from the travel partners to book room. The place is in the center of chandigarh and is well connected by buses. The room service was excellent and the food was cheap and good. It is a no... More

I stayed at City Heart 18 on the basis it was an affordable option but not as dire as some other accommodations on offer. I was pleasantly surprised at the cleanliness of the hotel - not a sight of mould in the bathroom and the bed sheets smelt and looked newly washed - which is hard to come by in... More

manager was drunk , ,,,, waithers were smoking at reception ,, food was stinking , rooms were not properly cleen . what more is left to write .

The services provided were very good though slietly slow. The room was very good . It was spacious, toilet was very good with tub. The room has paintings also. The location of the hotel is very good. It is situated at the city heart as its name. I liked the best about hotel was the good room according to its... More

Hotel City Heart 18 is one of the worst hotels in Chandigarh. It should not be called as a Hotel but Dharamsala. I stayed there for one night with my family. Rooms were not cleaned. Ac's was leaking. Flush Tank in Toilet was leaking. Water was flowing from Bathrooms to Rooms. In the night Electricity went off but the staff... More

This has been by far the worst and most illogical hotel experience I have ever had. Hotel city heart 18 is right next to hotel city heart premium with no clear distinction between the two. Be very careful what you book for. We booked 18 and when we showed up at premium they never asked us for our reservation or... More

I stayed at City Heart Hotel on Sec 18 on the way to Manali. It is a average hotel. Rooms and toilets are average ( not too clean ). The food and service are also just OK. I paid around 2500 for a night stay. Food is not good. I preferred to eat outside rather than eat in the hotel.... More

I arrived after a tiring trip from Amritsar and we arrived late at 11.30pm and all prior arrangements were made for reservation a few days ahead but what a dissppointment and disgusting sight. The beds were without blankets, bedsheets not changed from previous guest and toilets were dirty and a better description for it, filthy.................We immediately checked out and moved... More