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All 63 Chandigarh B&Bs / inns »

The TOY Hotel

SCO 165 - 167, 160022, India
Hotel amenities
The TOY Hotel
Ranked #10 of 63 Chandigarh B&B and Inns
3.0 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    4
    3
    4
    2
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Date Rating
Melbourne, Australia
1 review
1 of 5 stars Reviewed 28 May 2012 NEW

Worst hotel experience I have ever had.... First the category of the room that was promised on booking was not given.. instead we were told that the said room was booked out already... One of the towels had got little blood stains due to a minor cut on my finger and that too because there was no tissue box etc... More

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Mumbai, Maharashtra, India
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 26 May 2012 NEW

At the outset, I would say that we were dissapointed with the hotel. First of all its very difficult to find the hotel. Though the reception looks really cool & the reception staff are helpful, the rooms are not as good as they look on the website, as the room interiors need an urgent help. Though the room & bathrooms... More

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Noida, India
1 review
2 of 5 stars Reviewed 4 May 2012

Hotel and Rooms are as shown on the web , however post check in we find that nothing seems to be in place - Lights are present , but did not operate ( Post follow up had them fixed) - AC was not fully functionally ( Post follow up had them fixed) - No Fresh Towels and Napkins ( Had... More

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Rakesh Mohan, General Manager at The TOY Hotel, responded to this review
7 May 2012

Dear Mr Ketan , Greetings from The Toy Hotel, Chandigarh. First of all we would like to apologise & thank you very much for giving your feedback.As you mentioned the entire rooms has been checked thoroughly & problems has been fixed.Fresh Towels & hand towels are kept in the washroom for guest's conveinence.We will try our level best to match... More

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Kent UK
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 28 April 2012
1
person found this review helpful

The first problem with the Toy hotel is finding it. The area it is in is set out in blocks of flats and shops/offices and the Toy Hotel is at the back of one of these blocks. The rooms are a reasonable size and quite clean but they do need to be freshened up both the paintwork and the soft... More

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Rakesh Mohan, General Manager at The TOY Hotel, responded to this review
30 April 2012

Dear Sir Greetings from The Toy Hotel , Chandigarh. Thank you very much for taking out your valuable time to write this feedback.we appologise for the inconvenience you had faced during your stay.Staff has been groomed to take care of the guests. Carpet , Paintwork & furniture has been upgraded to guest expectation.It will be our endeavor to improve further... More

Chandigarh, Chandigarh, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

We stayed here for three days and two nights and found out hotel with great architecture with all modern facilities. The rooms of this hotel were well managed and were neat and clean.The buffet breakfast was lavish and there were lots of variety in the menu to order , Situated in the heart of city - beautiful.

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Rakesh Mohan, General Manager at The TOY Hotel, responded to this review
26 April 2012

Dear Ms Varsha , greetings from The Toy Hotel,we would like to thank you for your comments & appreciating our property.Your valuable feedback will be a good boost up for the staff as well as management. We once again thanks for your compliments & hope to see you soon. More

New Delhi, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 23 February 2012 via mobile
2
people found this review helpful

We stayed here for 1 night and the experiance was highly dreaded. Do not book this property. Images on website are highly misguiding. Mr sharma the front desk manager knows very well about how to fool the guests. And if u try to make him understand the problem, he knows all vulgar words in the world..

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Rakesh Mohan, General Manager at The TOY Hotel, responded to this review
23 April 2012

First of all we appologize for the inconvenience you had faced during your stay. we had taken all corrective measure to rectify the problems. Even, we had discussion with Mr sharma about this & action has been taken against him.Once again we regret & make sure that this doesn't happen in future. More

delhi
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

This hotel shows all that is wrong with Hotel Industry in Chandigarh. Hotel made with great care by the interior decorator , with each room having a different character. Material used in furnishing is unique and gives the hotel a boutique feel. This was built by someone with a passion to create a good hotel. The cutlery at restaurant well... More

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Rakesh Mohan, General Manager at The TOY Hotel, responded to this review
24 April 2012

Dear Sir, Greetings from the toy Hotel , First of all we would like to thank you for liking our property & we also appreciate for your feedback to improve our services. we had some major problem with our door key machine which was to be repaired from outstation.That problem was sorted out & now everything is under control now.... More

London
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

Chandigarh is not for the faint-hearted, despite people telling you it's India's 'organised' city, and the Toy Hotel is situated in what we call in Britain 'the a***-end' of the city. It's well kitted out and on the surface of it (once you've stepped inside) is fairly glitzy. It has an excellent but over-priced restaurant, attentive but down-trodden staff(the doorman... More

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Rakesh Mohan, General Manager at The TOY Hotel, responded to this review
25 April 2012

Dear sir , greetings from the toy hotel.we appologise for the misunderstanding during your stay with us it was due to some accounts dept. fault for which Mr Yadav was held responsible.He should have checked with account people thoroghly before coming to you. But he made a mistake & we the management apologise for the same. The management has been... More

Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

I stayed for a week at this hotel and came away quite unimpressed. Rooms The rooms are quite good as with everything else that's infrastructure related in this hotel; i.e. anything not requiring active human input. Well appointed with excellent fittings, the rooms look great though a little smaller than they look on the website. Having said that, the right... More

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New Delhi, India
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

I stayed at this hotel for two days. The hotel doesn't seem to be like a four star property as claimed by the hotel. The rooms are very normal , half of what is shown on the website. It is not the money spent. Homotel is a much better option at same price. The rooms at toy were dirty and... More

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Additional Information about The TOY Hotel

SCO 165 - 167, 160022, India
Price range (per night):* 82 AUD - 182 AUD

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