1. service was very bad. 2. even though booked online they treated as normal customer. 3. Took 1000rs deposit which is not mentioned at website 4. The room was not clean. 5. Allotted room was not having key. They have lost the key still allotted to us when ever we were going out they were using duplicate key to lock... More

This hotel was a joke. We arrived bleary-eyed at Hyderabad railway station at dawn. Touts follow you and have a thick wad of cards of just about any hotel in the city. Not knowing where to go, we allowed a tout to bring us to a hotel, which we decided against upon seeing cockroaches and plates from room service on... More

The hotel is good, but the room service is not up to the standards expected. Break-feast is delayed and the food quality is just above average. I would prefer better food, served as quickly as possible. Rest everything is fine, I will give the hotel 8 out of 10.

it is very uncleaned .staff is very very bad .cashier khan is very polietness.staff behaviour is very low with ledies. it's scrvice are very bad.room's are uncleen& bad condition.so do not live there.

Terrible experience..worst customer service.... Telling one rate and demanding more than that.. not at all responding to customer needs.. I was repeatedly asking for an extra bed.. they didnt even take care of that.. bed was also not clean.. no hot water.. insects are also there.. PLEASE DONT GO TO THIS HOTEL...

We could do a good bargain on the phone where we got a 1600 room at 1000 of course without breakfast. Who cares. Rooms maintenance could be lot better,particularly of the Bathrooms. Since the hotel was centrally located that was the only saving grace. Though we paid for two days glad it was only one night we had to sleep... More

I am used to staying in budget hotels and don't mind slumming it a bit as it means that I can travel more often. However I don't usually stay anywhere quite as bad as this! Although it is in a pretty good location near Nampally station, close to a nice public park and with easy reach of the Charminar district,... More

Stayed here and had a HORRIBLE experience. They gave us a standard room which was small. the bath room was stinking and leaks all over. The taps were also not working properly. They upgraded us to their top room and we thought of having a small nap in the afternoon and to our utter dismay, we found BED BUGS on... More

Hotel Gateway is located near the Nampally railway station in Hyderabad and its a below average place to stay. The rooms are not good and the hotel does not have any restaurant as well. The location of the hotel is pathetic as it is sorrounded by street vendors and is at a very noisy location as well. The hotel service... More