Just got back from two weeks all inclusive at Melia Sinai a fantastic deal booked through sunshine.co.uk who I highly recommend. Rooms are spacious with good sized balcony and wonderful sea views. Food could be better but certainly not the worse we have ever had. We went a couple of times into Naama Bay - would not want to stay...
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Dear Guest,
Thank you for your review. Comment of every our guest is very important for us.
We share it with all the team.
It is our pleasure to provide best quality service to our customers.
Thank you once again and we hope to welcome you again in the near future.
Best regards,
Ekaterina Matvienko
Assistant Guest Experience Manager
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We booked this holiday back in October as a holiday of a lifetime for my 40th, at First Choice Warrington. Paid ££'s extra for an upgraded room and after a lot of reassurance from FC (it wasn't clear on the paper work that we had paid for the upgrade) On arrival it was most obvious that we were in a...
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Dear Guest,
I would like to thank you for taking the time to write this review about your stay at Melia Sharm Hotel.
The positive comments give us motivation to keep up with the good work.
I've shared your review with all management team and we hope to welcome you again in the near future.
Best regards,
Ekaterina Matvienko
Assistant...
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Went to Melia Sharm on 16.01.12 for 1 week All Inclusive winter break. Lovely quality hotel and pool area. Staff were always friendly and pleased to help. Cocktails were nice especially Green Paradise made by Hamdy at the pooside bar. wine and beer is drinkable but whiskey and brandy best avoided. We found the food quite good quality with plenty...
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Dear Guest,
Thank you very much for review.
We appreciate your feedback and It's very important for us.
I've shared your comments with management team and we are trying to find solution and solve "Birds issue" as it's common problem of the area.
We hope to welcome you again at the near future.
Best regards,
Ekaterina Matvienko
Assistant Guest Experience...
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We had 2 weeks at this hotel Jan 2012 and have got to say the staff were absolutely fantastic couldn't do enough for you, the room was tidy but the bathroom was not to a high standard, The beds are very hard there's no spring in them at all and the grime round the bath had been there for sometime...
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Dear Sheila,
Thank you for taking time to share your opinion about stay at Melia Sharm.
Please, accept my sincere apologize for some unexpected moments during your stay.
Unfortunatly, our A/C system haven't got heater as average temperature in the city is high.
Regarding entertainment we have alive music at the Lobby Bar 4 times per week and 40 min...
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visited this resort for xmas and new year hotel is very nice in itself but the service was very poor around most of the hotel unless u tipped the staff, the food was of poor quality and very repetative and the birds visited the restaurant feeding on the salads and cakes mostly in the mornings and nobody bothers to do...
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Dear Guest,
Thank you very much for your feedback.
Please accept my sincere apologies for the not expected experience during your stay at Melia Sinai.
Your comments are very important to us, the positive comments give us motivation to keep up with the good work and the negative comments give us guidelines on how to improve our quality.
We took...
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i was in melia in december i like this hotel and i will suggest to everybody ...we never fall alone everytime animators around us with games,and nice smile thanks all,the food is good,room very familiar and nice i love you all.
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Dear Guest,
Thank you very much for your review.
Feedback of our customers is very important for us.
The positive comments give us motivation to keep up with the good work.
We hope to welcome you again in the near future,
Best regards,
Ekaterina Matvienko
Assistant Guest Experience Manager
More
We went to this hotel 8/12/2011 for our 30th wedding anniversary. Disabled facilities are quite good. My wife took her electric scooter and she could go anywhere in the hotel on her own, However you would struggle with a self propelled wheelchair. There are two lifts that access all floors. We went out of the hotel and down to the...
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Dear Guest,
As I see from your comments you have been visited Melia Sharm Hotel.
Thank you for the review. We appreciate your feedback.
From 1st of February we will implement new buffet menu with 14 days rotation and I hope you will notice more food variety at your next stay.
We are looking forward to welcome you back at...
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We were intrigued by the low prices this year because of the riots, so we decided to go at Melia Sinai. While I'm not discussing the price, this hotel pretends to have four stars, and let me say that is absolutely not the case. I will mention few things. We stayed for 11 days and twice during that time, when...
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Dear Guest,
Thank you for your comments. We appreciate your feedback and
I had sent a private email to you to show our commitment to guest satisfaction.
Best regards,
Ekaterina Matvienko
Assistant Guest Experience Manager
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Great Hotel with Friendly staff and good facilities... Recommend All inclusive since there are no real restaurant or shopping facilities close by...
Great Snorkling and diving from Jetty
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Very nice maintainance of our rooms, nice staff. Bad info on what was included in all inclusive and where we could get the different services. Lot of birds in restaurant. espesially at breakfast.
They were feeding on the wegetables and cakes. and you could see their dumpings on some tables. This should the hotel make an effort to get rid...
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Dear Guest,
Thank you for your feedback. Comments of our guests are very important for us and we take it very seriously.
I have shared your comments with management team. We will take necessary action in the restaurant, to ensure birds will not occur again in the future to any of our guests.
I look forward to welcome you back...
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