This is the best hotel I have been in Red Sea area - Hurghada. The hotel is not too small, not too big. Rooms clean and well furnished. Fridge always refilled. New towels and bed making each day. Beach is soooo nice - wide, nice sand, close to reefs. Meals so good, different kinds, without any stomach problems. People working... More

I came here to book two weeks for June having stayed at their sister hotel the Shams (with equally rude bar staff on the beach). On both occasions I encountered incredibly rude staff. The receptionist put me off booking completely - couldn't quote me a room price and told me to check the website in a very dismissive manner. On... More

1. The best animation team one can find: a. multi-national from different countries b. very professional and friendly (they engage the tourists and can easily draw a smile on your face) c. knowledgeable in the arts of Yoga and aerobic exercises. 2. The resort is very close to the beach 3. The beach is very clean with lots of sun... More

First of all I'm Egyptian. I went to this hotel on a family vacation. For the first glance it seems of a standard lower than that of normal 5* hotel all over Egypt, but it seems ok for a normal 4*. Reception is sort of helpful staff, but can't be considered professional ones. All in all was good & bearable.... More

We just returned cairo from imperial shams safaga hotel,amazing climate and clean funny hotel for families and couples,very good variety of activities and friendly stuff....wide range of cocktails and perfect open buffet,my 2 yrs kis was very sad leaving the hotel (So Do I :) )

We cannot understand the bad reviews, they are so untrue for this hotel in our experience. The hotel is a good 4 star quality one with some excellent features such as the superior rooms' jacuzzi terraces with great sea views and space with sunbeds etc. I really recommend the upgrade as it's good value and makes a big difference. You... More

They told us it's 4 and half stars hotel, it's not even 3 stars. In our "clean sterilized" toilet after check-in we found cigarate and on the floor a ball hair. Than we went to the bed and we found there a bloody bed-sheet and same bloody stain on the window hangings. We call the stuff to kindly ask for... More

This was our 5th time in Egypt with my partner, so we have a good base to compare. We have spent 2 weeks in this hotel, which unfortunately was the worst so far. At check-in the reception desk and the floor were sticky, we got a room looking at the neighboring hotel which was being built, but fortunately with some... More

Everybody was talking about poor quality of Egyptian hotels. It is not true. We both were very satisfied. The staff especially in restaurant was so kind and smily that I did not want to go away from there. Thanks to Ali and Ashraf our breakfasts, lunches and dinners were full of laughing and joking. Food was delicious and tasty, even... More