The Pelican Bay hotel has easy access to the harbour and the main shopping street in Puerto Ayora. The reception, when someone is there, is fairly friendly but there may be issues with English being spoken if you are not a Spanish speaker. Once you have their attention the service was reasonably good and they can organise taxis to the... More

We stayed at Pelican Bay for 5 nights a few weeks ago. We had a very nice experience here. The hotel manager and staff were all very friendly and helpful. The manager set up 3 day trips for us. I had a lot of questions about what to see and do in the Galapagos and the manager was very helpful... More

I moved hotels on the first day as it was too pricey this one was about $80 a night cheaper then my first one, didn't have fancy decorations outside but had a pool and the breakfast ladies are really nice. The owner could be a bit friendlier but apart from that it's good value as you spend most on the... More

Let me start with positive; the lady that runs the restaurant is nice, does a wonderful job and the food is good. If only I could say that about the rest of this dump. Our room was small and stinks really really bad. There were bugs crawling all over the place. The shower drain was clogged but that didn't matter... More