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All 12 Puerto Ayora hotels »

Casa Natura - Galapagos Hotel

3.0 of 5
Petrel y Floreana | Barrio el Eden, Puerto Ayora none, Ecuador
Hotel amenities
Casa Natura - Galapagos Hotel
Ranked #6 of 12 hotels in Puerto Ayora
3.5 of 5 stars 43 Reviews
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43 reviews from our community

    Trip type
Traveller rating
    17
    13
    6
    5
    2
Date Rating
Herndon, Virginia
Senior Contributor
41 reviews 41 reviews
Reviews in 28 cities Reviews in 28 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 23 April 2012

We stayed here 2 nights on the front end of our trip and 1 night on the back end. It was not as close to the center of town as we thought but a nice place. No problems with unclean rooms when we were there. The breakfast was great, the staff was very helpful and nice and while VERY loud,... More

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See 3 more reviews by antshe for Puerto Ayora
Quito, Ecuador
Senior Contributor
43 reviews 43 reviews
Reviews in 34 cities Reviews in 34 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 21 March 2012

I'm giving this place two stars as we paid 1/4 the listed price. At that rate it was tolerable, but I would not stay here again, even at that rate and never at the posted rate. The room was large and the air conditioning worked, but the positive ends there. Our bedding was not clean upon arrival. There were multiple... More

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See 4 more reviews by epacheco14 for Puerto Ayora
Esteban Velasquez, Front Office Manager at Casa Natura - Galapagos Hotel, responded to this review
26 March 2012

believe this comment is exaggerated and does not meet the reality of our services. Dear Sir: We have not received any guest under his name Our House Keeping Department has not reported any complaint of this nature In addition,we maintain a strict controls of our rooms. The comments on this page have been satisfactory in terms of cleanliness and service.... More

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

We were booked for 5 nights at Casa Natura and we were immediately disappointed when we first entered our room – the room size was small, the bedding was cheap and dated and our bed backed directly onto a window that wouldn’t close. The topper however, was the bathroom, which appeared to be modeled after something you’d see in a... More

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Esteban Velasquez, Manager at Casa Natura - Galapagos Hotel, responded to this review
24 February 2012

In regards to this opinion of our Hotel we must inform you that our bathrooms are new and we kept clean always. The hot water system work , and in the other hand regardin the curtain and the beding we inform you that it has been changed already. Some other opinions regarding the location we considered not true. The hotel... More

ENGLAND
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 9 February 2012

clean. comfortable, and ideal place for day trips, friendly staff. good breakfast. coffee and water available for free 24 hours, free internet but a bit on the slow side

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See 3 more reviews by UKR1 for Puerto Ayora
Bracknell
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 30 January 2012

My husband and I enjoyed our 5 night stay at Casa Natura. The breakfast was basic, but as we were eating out for the rest of the day it was adequate for us. Our room was large with a nice balcony, comfortable double bed and good size bathroom. The room was well ventilated. All the staff we met were pleasant... More

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See 3 more reviews by Tonkinson for Puerto Ayora
Buenos Aires, Argentina
Contributor
20 reviews 20 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 19 January 2012

The hotel is ok, rooms are fine, bathrooms too. But its not what it looks like on the web. The swimming pool is tiny and it has been dirty since we arrived (we stayed 4 days) disgusting!!!!! People are nice and friendly. Worst thing is its location.... Not close to restaurants or commercial area. Definitely overprized!!! There are nicer hotels... More

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See 5 more reviews by Angeles R for Puerto Ayora
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 3 January 2012

Large rooms but nowhere near 3 star quality. - no kleenex - only one reading light for a triple room - only one towel for two people - uneven neighborhood - air conditioner functioned but directed cold air onto the bed. - noise from pool area very loud - curtains not large enough to cover the window area

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Georgia
Senior Contributor
30 reviews 30 reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 27 November 2011

This is an easy walk from downtown Puerto Ayoro. Our children's room had multiple beds making it a bargain for multiple students sharing the same room. The rate includes a simple breakfast. The staff is helpful and nice. The bathroom facilities and pool are good. This is also a family friendly type of place.

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See 4 more reviews by Pilotdoc for Puerto Ayora
Ottawa, Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 18 October 2011
1
person found this review helpful

My sister and I booked a land tour through this hotel and we spent 2 nights there in total. The hotel is located very close to everything! We were able to walk to the main street within 5 minutes, and there were many restaurants and perfect shopping. The hotel staff was very good, I am not spanish at all, however,... More

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Anchorage
1 review
5 of 5 stars Reviewed 19 September 2011

We spend 4 nights at Casa Natura and couldn't be more pleased, location is nice, walking distance to the main avenue where most restaurants, shops and Bars are located. The staff was very helpful and corteus, made feel us at home, we miss you guys! Our room was spotless and very comfortable. Definitely will recommend it to our freinds and... More

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Additional Information about Casa Natura - Galapagos Hotel

Petrel y Floreana | Barrio el Eden, Puerto Ayora none, Ecuador
Price range (per night):* 131 AUD - 279 AUD

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Casa Natura - Galapagos Hotel
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