Although the beds are very comfortable and the rooms are pretty clean, they are very run-down and outdated. The furniture, shelving and cabinets have all been neglected and need to be replaced. Our sofa was stained and the upholstery was torn. We could hardly open and close our balcony door and it banged and whistled all night with the wind.... More

If you travel to San Andres on vacation, check the hotel don´t have tours of high school students. My nights at the Hotel Sunrise were a real hell, becouse drunken teenagers where shouting in the corridors of rooms, hit the doors very strong, and put loud music during the three nights I spent there. The hotel had no control over... More

The service was good they wrere helpfull,breakfast was good may opcions buffet with eggs a la carte it was good , now the rooms need work the doors and other s are in bad shape in overall is a little bit outdatedit used to be the only 5 stars in the island they still have areal good gym as well... More

Choosing a hotel in San Andres wasn't easy but after doing a little research i contacted my family in Colombia and they where able to get me a promotional packet for 5days/4nights for $620.000 ($335USD) with taxes included but without meals for 4people. I took the offer because the Decamaron hotels which are all inclusive where charging $240USD per night.... More

No service. Really. People seems bothered if you ask for something. An insistent band of people offering "the deal of your life" in 30 mins. If you say no, they don't even say bye. The sea and climate (fine permanent breeze) is perfect.

I stayed at this hotel for 6 nights. The hotel room I had was falling apart literally. The bathroom was disgusting and I rarely had hot water, let alone water pressure. Not much of a beach. The staff was friendly but helpless to improve the crumbling structure of the hotel. Needs to be completely renovated.

This hotel is located in a great area next to one of the best restaurants in the city. The hotel has a private beach and the only functioning nightclub in town. The rooms are clean, but the plumbing requires so work...we had hot water on some days and not others. The sink clogged up and we called for service, which... More

The hotel is located right on the beach and within walking distance of the shopping areas. We have stayed here before and find the hotel very comfortable. The wireless internet is complimentary however you can only occaisionally access it from the lobby. For the most part it was very unreliable. There were two computers in the business centre which always... More

The hotel looks great in the pictures, but the service and struture is terrible! I had a lot of complains and none of them were attended. I traveled with RCI program and seems that I was bothering them. It was frustrating.. I will never go back.