A friend of us recommended this hotel so we paid it in advance with several months of anticipation. When we got there, we noticed that the location was great but we were very dissapointed that the hotel : - Did not have wi fi (only in the reception of the main building, one block away). - There were no blackout... More

We went to San Andres for a few days, not booked a hotel. We walked down from the airport and went into the Portobelo Plaza. A nice girl of the reception showed us a room, very nice, the price was ok, so we staid. The beach was just round the corner, the Restaurant excellent. We can recommend this island and... More

I stayed 17 days at the hotel with my wife. It's located at the best beach on the island, the staff is super friendly and the price is amazing. Next year, portobelo again!

I stayed a week at the hotel with my family on vacation. We just have to commend. The hotel, located in a paradise in the middle of the Caribbean Sea, has great facilities. Large, comfortable rooms and new furniture. The staff are extremely friendly and courteous. They were always ready to answer any questions and guide us in the walks... More

First time we did not spend a vacation at an all-inclusiv-resort and it was great. We had all we need, a nice big room with comfortable beds, air condition, new bathroom, good service and the best beach right in front. Just one point, we missed more english speaking employes at the reception. Breakfast we had at the Terazza Portobelo -... More

The receptionists were all women and very unprofessional. The room smelled, the bathroom was very small, and the window above the shower was broke so mosquitoes flew in and bit us all night. Only two towels and two washcloths were given. Later, we woke to ants all over the room and even in the bed!!! It was horrifying!!! After we... More

Hotel Portobelo Plaza was lovely - simple, not fancy or luxurious, but exactly what my group needed to make for a very comfortable stay on San Andres. The staff was extremely friendly and accomodating for my group, which tracked in mud and cement each day after a day of exhausting construction work. The owner Carlos did everything he could to... More

It was the second time for us in San Andres island, and our first in this hotel. The location is perfect as it is close to all the restaurants and stores. We booked a single room and asked for a queen size bed, as i was traveling with my spouse. Well, we got twin beds instead. Asked to be changed,... More

Hello We made our reservation only a couple weeks before our Christmas vacation and this was the only hotel with space available. Now we understand why. We go to this island to scuba dive. This hotel only starts to serve breakfast at 8am which is too late to be practical for scuba diving. The hotel owner, Carlos, promised the owner... More