This hotel could be anywhere in the world. It is completely without charm and is a large concrete conference centre locked in the 1980s. The rooms are large and very clean but old fashioned and the carpets are stained. The staff are delightful and helpful. The main restaurant is a huge cafeteria serving very mediocre tasteless food and the bar... More

Very comfortable hotel in a very nice section of Medellin.The pool area is very nice.Gym/Fitness Center well equipped,but showing its age. Maintenance request for bad shower head and broken chair went unanswered.Hotel needs a bit of a face lift. Very nice staff with a bit of limited English.

For the good things, if you like warm focaccia bread, you can't get enough of this treat at the restaurant by the pool, my meals were enjoyable, the staff was very polite and helpful and with the exception of filthy carpets, the room was fairly clean and modern, the fitness center, although showing some signs of age, was well equipped.... More

Stayed for couple of nights during Medellin trip. Property located on top of the hill with lovely views. Construction works going in the back of the building but did not disturbed our stay. Hotel building is very old and so was my room. Cleanliness in the bathroom definitely not up to standard as hair and dust present. Room Service was... More

Most of it is great, very good located: easy access to the road that leads to the airport ( 30 min away), close to business area. Comfortable bed, small shower/bathroom. Gym's/ pool area is under staffed, and as some of the reception people, not very proffesional for a 5 stars hotel. Gym area could use some repairs... Well equipped 24/7... More

I stayed in one of their deluxe room booked it for 2 people while booking but the hotel had only one person and they charge 35 dollars more for second person even if someone visits you for 30 min Also I was told over the phone to upgrade to executive floor it was 30 dollars more and when I came... More

This hotel has recently been remodeled, which helps,give it's age. We had our breakfast (good food)included, which made it a good deal. The gym was well equipped and the staff there was helpful. The pool was pleasant and clean. The room was well equipped and had comfortable beds. One downside was the noise at night events in the dining room... More

We had a great 3 day meeting for about 100 at the hotel recently. The staff was very friendly and helpful, the room service was surprisingly fast, our suite was very clean and housekeeping did a great job of keeping the room fresh. The breakfast is very good with a wide variety of choices, and the other restaurants in the... More

The only hotel I've ever stayed at that has it'sown bullring, so how bad can it be! 10 minute cab ride to the business centre or Parque Jeraz for eating out and watching the world go by. Clean and comfortable rooms, service was a little bewildering at times but just go with it. Excellent bar staff.