OCCIDENTAL GRAND CARTAGENA Our Trip: March 8 – 15/13 This is a very well appointed all inclusive facility, especially for this area of the world. Considering the newness of this property, the mostly inexperienced management staff and the predominantly ‘On the Job’ training mode of serving and hotel staff, that ANY form of quality expectations can be derived at all.... More

Due to mixed news coming out of Columbia for some time but positive news from the Canadian Government's Country Reports indicating Cartagena to be 94% safe, we dared to look and found an excellent deal for the period Dec. 17-26, 2011 and undertook our trip to Columbia. All along we were going to Occidental Grand Cartagena, only to find that... More

We were here in March for our Honeymoon. We found the hotel to be very nice and were very happy with basically every aspect of our stay there, with a few critiques that we'll note below. First, the staff at the hotel was extremely friendly and accommodating. English is not very widespread, so learning even a little of the local... More

Check in was very easy. We were traveling with another couple and had requested adjoining or at least rooms that were near each other. We were told the resort was very busy and to check tomorrow morning... We soon learned that that was the token response consistently given by the front desk. Our rooms were on separate floors. All guests... More

I actually won this trip off a radio station so I was thrilled to be going anywhere. I had never been to South America. We usually frequent the Carribbean. We stayed at the Estelar by Occidental in Cartegena. It was about 15-20 min from the airport. It is quite small (only 194 rooms) but it was nice because you could... More

Our biggest expectation for this trip was to enjoy the incredible historical aspects of this amazing city, the walled city! It is truly a gem! I never tired of walking through those gorgeous cobblestone streets and gazing up at those flower laden balconies, churches, squares. It is truly magical, day or night! As such, the free shuttle was an economical... More

This hotel is only 2 years and as you would expect it is very nice and everything is well maintained. We upgraded to the deluxe room with a jacuzzi on the patio, the room was very large with separate living space and bedroom. One of the nice things about this hotel is they have 2 swimming pools one being what... More

We liked the location of the hotel and the shuttle service to the walled city is a definite plus. The premises were nice and clean however the service at this hotel need A LOT of improvement. We were three people in the room and needed to call the front desk four consecutive days to have three towels brought to our... More

I'm writing from my room at the Occidental! I've read some of the reviews on here and most of them are quite accurate. I'm not sure why some people had bad things to say....I have found almost nothing to complain about! Here is my list of pros and cons for easy reading: Pros: Great food! There is always something yummy... More