Horrible. After several disappointing experiences at the hotel, a 2x10 nights booking was not respected on the day of arrival. Imagine the consequences... Hotel going downhill... Shame because the hotel, in particular the swimming pool terrace and the rooms, is pleasant. Catastrophic reservation team... San Agustin features better quality/price ratio. If you can spend a bit more, Hotel Agua is... More

For our first night in cartagena, we looked around and were unpleasantly surprised by the poor value of hotels here. We finally decided on casablanca based on how it looked. It was a lovely large room with plenty of light due to a sky light built into the infrastructure. However, the jacuzzis in our "suite" and the rooftop pool were... More

Loved this place! Beautifully and respectfully (and tastefully) renovated, small B&B with 12 rooms, and nice common areas. Roof top terrace with small pool and bar (nice and airy which you'll need in the hot sun). Large rooms, nicely decorated, and large bathrooms. Loved the deciration and styke thru out. Very friendly and helpful staff.

The hotel is beautiful, we found a great value for what we find in Cartagena, not right in the center but the location is great, the rooms very comfortable and nicely decorated, clean and comfortable. The breakfast is good quality and the staff are lovely.

We decided to stay at the Casablanca because friends from Cartagena told us it would be a more authentic experience than staying at the Santa clara or the Santa Teresa. It is a lovely B+B, great location, very nice people, romantic, but no concierge service and no one speaks English other than very limited English from the front desk girl--so... More

I happened by the Hotel Casablanca and the door was open so in i went......I was met by a very charming lady in white at the reception desk, who was only too pleased to answer my questions and gave me a complete tour of the beauitful facility. As It was not too busy i got to see the suites upstairs... More

I loved the location of this hotel. The size, quality, ease and smell of the rooms is great. All the amenities are available. Breakfast is on order and not a buffet and just a lovely, quiet stay. I would do it again.

My wife and I were here one year ago and thought the hotel was very nice and wanted to return with a choice of a more desirable room. Last year the hotel appeared to need some cosmetic work,which appeared to be done. Our room #9 was on the second floor,nice,clean and well maintained. Only minor item was the curled carpet... More

This was our first hotel in our first trip to Cartagena. Great atmosphee, very beautiful design and decoration. The room was perfect, with its unique doors and windows. The service was the best, starting with the girls on the reception, they were really kind and prestative to everything.