We checked in with a senior front desk person whose attitude was terrible for a hotel that talks about providing great service. He wouldnt let the other couple in our party check in because they didnt have papers that no other good hotel requires and treated my wife, who has a different last name, as a girl friend checking in... More

Ok. So I try to be honest and informative as possible so others can learn from either mistakes or gain valuable knowledge to the truth behind a hotel. This was my first stay at this hotel. My first trip to Barranquilla I stayed at Hotel Sonesta and only stayed 4 nights. This trip I opted for a hotel that offered... More

The Hotel and rooms are nicely decorated with nice views. Card key access is required for elevators. The included breakfast was excellent with made to order omelets and numerous selection of hot and clod dishes, fresh fruit and coffee or hot chocolate. The hotel is located in a safe area very close to a supermarket which sells everything from electronics... More

Very well located, friendlly staff and the room was nice and clean. Sleep quality was very good. The only two bad things were the food menu for lunch, the food is not tasty and when we went to use the gym it was full of children playing with the machines and nor the parents nor the staff addressed this problem,... More

I spent three nights in December 2011. This is a well designed hotel in a great part of town. It is the tallest building in an an elegant residential area. It has a somewhat corporate and bland feel to it, which is perhaps rather inevitable given its market orientation. The pool is small but pleasant, the breakfast buffet is good... More

For a hotel rated as the second best, I was disappointed.....upon arrival I waited for 10 minutes for check in, since there was only one (friendly) front desk clerk......the room was big and comfortable....no 5 star material, but clean and nice......there is lack of signage to direct guests to restaurant and other amenities....you have to ask the staff.......after asking I... More

Very nice and safe hotel in Barranquilla. The room safe was big enough to fit my laptop.