As a SPG P member, I was well recognized when checking in and was offered an upgrade to a suite. The overall stay was pleasant but there's some service defect which I couldn't ignore. Highlights: The upgraded room is well maintained and nicely furnished. Fresh squeezed juice is offered throughout the time in Feast at breakfast time. Prompt response of... More

Outside downtown in new district of Wuxi there is this beautiful hotel. Rooms are very good. Japanse restaurant is moderate. Lobby is very nice and the service great. Very good place to stay.

Great suite upgrade for Platinum guest. Huge room. Breakfast was good. Hotel is not too central, part of a large mall. Did not have a chance to go to the gym.

This hotel opened recently and aspired to be one of the 5 stars in this resort town near Shanghai. Perhaps management tried hard to please, but quality of construction is somewhat mediocre to say the least. Lobby, lift and hallways were splendid - usual prerequisite for the Chinese nouveaux riches. Room decor was also modern and bath room facilities seemed... More

From the previous reviewers, there seem to be a consistent theme of lackluster service and air conditioning not working correctly. I have had 12+ nights scattered over the last few months there and the same issues keep coming up. It's not that the hotel management is uninterested in fixing the issues, I just don't think they know how. Which is... More

Sheraton Wuxi is a business hotel with a warm atmosphere. I really appreciated the warm decorating tones (e.g., golds, beiges), after spending a week being surrounded by cooler, gray colors at the Grand Hyatt Shanghai. The breakfast buffet is amazing - foods from many parts of the world. Hotel rates were attractive. Meeting rooms are pleasant.

I stayed in this hotel and surprised by the ultra modern facilities. If they improve some minor points, this hotel deserves truly 5 stars. Allow me to list some cautions since good points were all raised by fellow travellers and I fully agree with the positives. My points are: sound proof. My room was facing the street and I expected... More

We found the Sheraton after doing an extensive search of hotels in Wuxi - it proved to be the most bang for the buck. I travel to Wuxi quite often for work and found it really important to have a comfortable room to come back to after a long day of work. The lobby, hallways and especially the rooms are... More

Stayed there for 1 week while traveling to Wuxi for business. Brand new Sheraton with lovely modern decor and spacious rooms. Open concept bathroom with speakers in shower stall / over bathtub so you can watch TV while having a bath. On-site restaurants...there are several dining choices on-site...Chinese, Japanese, Western, and the buffet. All were reasonably well executed. Ordered room... More