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All 603 Suzhou hotels »

New City Garden Hotel

4.0 of 5
No.1 Shishan Road, High-tech Zone, Suzhou 215011, China
Hotel amenities
Ranked #5 of 603 hotels in Suzhou
4.5 of 5 stars 99 Reviews
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99 reviews from our community

    Trip type
Traveller rating
    48
    45
    5
    0
    1
Date Rating
GrammaShelly
Israel
Senior Reviewer
8 reviews
5 helpful votes
5 of 5 stars Reviewed 16 January 2012

a wonderful hotel in a good location. Excellent staff. We were 2 couples traveling together and upon our arrival the reception clerk noticed that our rooms would not be on the same floor. He immediately asked us if we would like to move to another floor in order to be near each other at no extra cost to us. He... More

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Sanderson88
Orlando, Florida
Reviewer
4 reviews
5 of 5 stars Reviewed 1 December 2011

Stayed here for one night as part of our tour package and wished we could have stayed! Beautiful lobby and rooms. The shower is huge with a rain shower head and a handheld one. Toilets were interesting...it was electronic with seat warmers and a bidet. The room certainly exceeded my expectations. The best part was the breakfast buffet! It was... More

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tahoch
Singapore
Contributor
17 reviews
24 helpful votes
4 of 5 stars Reviewed 27 November 2011
1
person found this review helpful

As mentioned by many other travelers, this is indeed a very luxurious local hotel. The service is right up there with the big players like Shangri-La & Starwood chains. There were also numerous little touches that make this such a pleasant stay - a handwritten card after 3 days asking how my stay was, presenting a little bookmark in my... More

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Iris-Calif
Senior Reviewer
6 reviews
1 helpful vote
5 of 5 stars Reviewed 2 September 2011

This was the best hotel on our package tour of China. Stunning lobby. Beautiful, large room with internet access on the TV. Everything was first rate. We stayed in the new section of the hotel. Breakfast buffet was great with lots of selection. I particularly enjoyed the availability of Chinese green tea instead of the usual coffee and English tea.... More

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will_9441
Singapore
Senior Reviewer
6 reviews
5 helpful votes
4 of 5 stars Reviewed 27 August 2011

Was on a business trip to Suzhou recently and stayed in this hotel for 4 nights. Service at the front desk was good and staff were knowledgeable and well mannered. I was surprise by the quality of the room once I open the door. It was spacious, tastefully furnished. Besides the room, the bathroom was also spacious and it comes... More

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yama9262
Quezon City, Philippines
Contributor
16 reviews
21 helpful votes
4 of 5 stars Reviewed 26 May 2011

Stayed here May 23, 2011. Took the Bus from Shanghai Pudong Airport to Suzhou. Travel time approximately 3 hours. I am supposed to get off on my 3rd stop but in Suzhou there is a big road project. Underground road or subway construction. Even the bus terminal is still an ongoing construction. And so I got off on the second... More

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brudda
New York City, New York
Senior Reviewer
7 reviews
42 helpful votes
3 of 5 stars Reviewed 6 August 2009
1
person found this review helpful

When we arrived at the hotel, we could not believe our eyes. The hotel was almost brand new and the lobby was gorgeous. After checking in, we were told we were not in the beautiful 12 story hotel. We were in the old wing, behind the beautiful renovated hotel. The rooms were old, small and very outdated. Needless to say,... More

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An Agoda Traveller
5 of 5 stars Reviewed 3 April 2009

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jenniferfreychet
Suzhou, Chine
1 review
3 helpful votes
5 of 5 stars Reviewed 19 June 2006
3
people found this review helpful

I stayed at this hotel while on a business trip first, for nearly a month last September. First impressions count right. When you arrive with the taxi, you have a bellboy opening your car door, and then you go through the hotel's door and you are overwhelmed by the luxurious lobby. I wasn't expecting that much for the low price... More

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A DaoDao Member
5 of 5 stars Reviewed 11 January 2012
Google Translation

This review was written in Chinese.
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  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New City Garden Hotel Also Known As

  • New City Garden Suzhou
Address: No.1 Shishan Road, High-tech Zone, Suzhou 215011, China

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