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InterContinental Suzhou

5.0 of 5
No.288 Wangdun Road, Suzhou 215028, China
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InterContinental Suzhou
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51 traveller photos
Ranked #1 of 643 hotels in Suzhou
4.5 of 5 stars 84 Reviews
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84 reviews from our community

    Trip type
Traveller rating
    64
    15
    3
    1
    1
Date Rating
Jeddah, Saudi Arabia
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“One of the best hotels I've ever been in”
5 of 5 stars Reviewed 27 May 2012 NEW

I was in Suzhou on a business trip, and this hotel was one of the highlights. The rooms are unbelievable: luxurious, clean, big, and with an incredible view of the lake. The service was excellent (even for the conference), and the price unbeatable. I have never seen such quality at such a low price.

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InterContinental Suzhou, Manager at InterContinental Suzhou, responded to this review
27 May 2012

Dear InterContinental Guest, Thank you for taking the time to post to us your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service helped make your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed,... More

Boston
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“Great location, very professional management!”
5 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

Its located by the beautiful Jinji lake right at the heart of the Suzhou Industrial Park, close by to most offices around the SIP. The rooms are beautiful, with good views of the lake. The service is top class, starting from check in to check out, they will make sure you have a seamless trip.

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InterContinental Suzhou, Manager at InterContinental Suzhou, responded to this review
3 May 2012

Dear InterContinental Guest, Thank you for taking the time to post to us your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service helped make your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed,... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great Hotel. Great service.”
5 of 5 stars Reviewed 1 May 2012

Had a company conference at Intercontinental and although our very large group of many foreigners was a handful, the team at the intercontinental did a great job in meeting our demands. The buffet was great. The facilities beautiful. The hotel location is in a new part of Suzhou ... If I was on holiday I may have said it was... More

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InterContinental Suzhou, Manager at InterContinental Suzhou, responded to this review
3 May 2012

Dear InterContinental Guest, Thank you for taking the time to post to us your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service helped make your visit enjoyable. Would you please share more details with us regarding your experience at Spa? That will help us a lot on improving the... More

Shanghai, China
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“A great hotel! But what was it with the enormous lemon merinque pie?”
5 of 5 stars Reviewed 1 May 2012 via mobile

We arrived on a public holiday weekend and, despite the staff being very busy, we were made to feel welcome from the moment we were met at the station by a hotel driver to the moment we were waved off in a taxi several days later. The hotel facilities were great - a beautifully appointed spa and a lovely infinity... More

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InterContinental Suzhou, Manager at InterContinental Suzhou, responded to this review
3 May 2012

Dear InterContinental Guest, Thank you for taking the time to post to us your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service helped make your visit enjoyable. At Riva, we do family style dinning and encourage guests to take away our desserts to share with family and friends, thus... More

Singapore
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Beautiful lake view, nice location!”
5 of 5 stars Reviewed 16 April 2012

Everything is perfect except that the room isn't sound proof, I can hear my neighbor talking over the phone...

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See 2 more reviews by vvworld for Suzhou
InterContinental Suzhou, Manager at InterContinental Suzhou, responded to this review
20 April 2012

Dear InterContinental Guest, Thank you for taking the time to post to us your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service helped make your visit enjoyable.We will definitely improve the sound proof issue during our renovation next time. Thank you again for your feedback and support and we... More

Shanghai, China
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“The Clean Nice Bubble of Suzhou”
5 of 5 stars Reviewed 9 April 2012

The staff was very attentive; they stood apart from others in China. They were omnipresent and helpful. The room was immaculate and beyond my expectation. The open concept bathroom was amazing! Watching the sun go down in the toxic pollution haze from the large 2 person tub over the lake was a highlight. The Intercontinental Club on the 27th floor... More

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InterContinental Suzhou, Manager at InterContinental Suzhou, responded to this review
11 April 2012

Dear InterContinental Guest, Thank you for taking the time to post to us your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service helped make your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed,... More

Cincinnati, Ohio
Top Contributor
50 reviews 50 reviews
Reviews in 38 cities Reviews in 38 cities
22 helpful votes 22 helpful votes
“Best Hotel I've EVER Stayed!!”
5 of 5 stars Reviewed 7 April 2012

I stayed here with my wife for two nights while on business. I’m a Platinum Elite Member and felt as if I were a celebrity! There are at a minimum 6 people that great you upon your arrival at the front door and front lobby. Due to my status, they immediately escorted us to our beautifully decorated room to “check... More

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InterContinental Suzhou, Manager at InterContinental Suzhou, responded to this review
11 April 2012

Dear InterContinental Guest, Thank you for taking the time to post to us your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service helped make your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed,... More

Shanghai, China
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“The Buffet Lunch and Dinner at this hotel is amazing”
5 of 5 stars Reviewed 2 April 2012

Hi all check this place out if you happen to be in Suzhou. The food is amazing, staff friendly and professional. Also the Carumba bar is amazing. The only downside, to the bar are the cocktails. These could definitely be improved. Other than that, this is a really nice place to have a family dinner or just hanging out on... More

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InterContinental Suzhou, Manager at InterContinental Suzhou, responded to this review
6 April 2012

Dear InterContinental Guest, Thank you for taking the time to post to us your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service helped make your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed,... More

Vientiane, Laos
1 review
“Great hotel in great location”
5 of 5 stars Reviewed 21 March 2012

A definitely must stay hotel when you are in Suzhou in whatever occasion. Arrival with great customer services and efficient check in. Great room facing the Jinji Lake. The room is so complete and very attention to details to ensure the comfort of guest. Definitely thumbs up to Intercontinental team. I had referred and recommended to my colleagues and friends... More

Was this review helpful? Yes
InterContinental Suzhou, Manager at InterContinental Suzhou, responded to this review
27 March 2012

Dear InterContinental Guest, Thank you for taking the time to post to us your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service helped make your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed,... More

Europe & Asia
Senior Contributor
46 reviews 46 reviews
Reviews in 34 cities Reviews in 34 cities
10 helpful votes 10 helpful votes
“Best hotel with incredible service in Suzhou”
5 of 5 stars Reviewed 19 March 2012

Welcome and check in: extremely friendly and professional, very fast, offered free upgrade to Executive floor due to fifth stay in hotel Room: spacious, great mattress and pillows, nice lake view, free standing bathtube, unfortunately it was a smoking room, even if we booked a non-smoking one Executive floor: on top level, great view and ambience, nice food, beverage and... More

Was this review helpful? Yes
InterContinental Suzhou, Manager at InterContinental Suzhou, responded to this review
21 March 2012

Dear InterContinental Guest, Thank you for taking the time to post to us your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service helped make your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed,... More

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Additional Information about InterContinental Suzhou

No.288 Wangdun Road, Suzhou 215028, China
Price range (per night):* 139 AUD - 214 AUD

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InterContinental Suzhou
No.288 Wangdun Road
Suzhou 215028
China
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