I arranged a business meeting here in July.From check in to check out and beyond we had problems. I travel extensively in Asia and understand flexibility is required. The issues were promises made and not kept, lack of timely responses to requests, and a general inability to follow through. There are several better alternatives in the area for foreigners traveling... More

My friend and I stay one night before heading to the grassland. The hotel has a nice lobby with an internet corner. We like the room decor and comfy beds for the pleasant night sleep. Also, there is a see-through glass from the bathroom from the bed - great for couples. It also comes with a separate study table complete... More

Stayed here during Golden week with my wife and three kids, along with another family. Room quality was very high. Comfortable beds, spacious. Decent breakfast buffet. Free internet. Highlight was one of the guest services staff, Felix. Spoke excellent English and helped us with restaurant choices and transportation. Not just making a suggestion, but he made the reservation and called... More

Sheraton in Hohhot is a brand new facility and as such, it is immaculate, the famous Sheraton beds are truly magnificent, too. The hotel staff makes all the difference, they are all wonderful people who try so hard to help and please you - with their limited English...yet, their human touch is everywhere. You would need to appreciate it instead... More

I am an SPG member and booked this hotel via the SPG hotline as you can't book with points online. It was quick and efficient and I only paid 4000 points. It stated that the hotel was a Category 2. I am amazed that they would call it a Cat 2 as it is the best Sheraton I have stayed... More

Standard business hotel. Reception is of course a bit low in their english skills,so patience is required. As SPG Platinum members, we got an upgrade to a suite. Very nice. Very good Sheraton Sweet Sleeper bed. Breakfast is average. No bread options.

Better than I expected from a Sheraton. The rooms are perfect, staff is excellent. No complaints whatsoever, great job folks!!!

I brought my wife to the Italian Restaurant for her birthday. It was perfect! We enjoyed a very nice meal with a romantic environment and very friendly staff. The selection of dishes is pretty limited, but we are anxious to try some of the other entrees. Overall, we had a very memorable evening that we'll be sure to try and... More

The property is lovely, the location convenient, the breakfast plentiful and the rooms spacious. We used only 3k SPG points per night, so it was a pleasant surprise. The staff was helpful and nice and we had little gifts waiting for us on the bed each night. Only complaint is that they don't enforce the non-smoking policy in the common... More