I still have a smile on my face when I remember the wonderful service of the staff at MO, Sanya. We do travel a lot and have been impressed by many hotels, but I was constantly very touched with how every member of the staff genuinely wanted to do his best. Being vegetarians, we are used to a minimal menu... More

I took my baby to the hotel when she was 2 years old. very comfortable,very happy journey. Baby like the gift,a pirate monkey tool. and we have the daily-renewed shower/shampoo, including the baby ones. the restarants are very good, traditional taste of the noodles impress us. breakfast includes a lot of choice, lots of fresh juice. the only problem is... More

The hotel is very beautiful however the service is not up to the Mandarin Oriental standard and we found ourselves waiting for over an hour for lunch at the pool and were horrified by the lack of supervision provided to the children at the kids club. We had to rescue a 2 year old girl escaping down the path in... More

The setting of the hotel is amazing - they have a beautiful bay/beach to themselves. Hotel facilities are everything you could want - great restaurants, gym/spa,tennis, endless swimming pools some hidden away, rooms are great - I had a pool room which led out onto a pool with lovely view beyond to the beach. Service is top notch. The property... More

The grounds are lovely and even when full its so large thats its very quiet. A great place to chill out for a few days but I think other Mandarin hotels have a higher standard of service. I have seen this in other top hotels in China that dont match up to their counterpart elsewhere. Its stilla great place-check out... More

We have recently spent 5 nights in this hotel with my wife and our 2 daughters (2 years and 6 months old) . Will we be back : YES. The + are : the great welcome upon arrival, the very quite location, the size and comfort of the rooms (which includes great beds), the friendly staff, the pools (the real... More

That sounds a little miserable, if not spoilt, but I'm only reporting this in the context of the brand's pretty stellar reputation. I had a large and comfortable "hill" room. Good spaces, a huge shower, walk-in dressing room, but all a little cheaply put together and a little rough round the edges. The marble floor still bore the marks of... More

The Mandarin Oriental group is supposed to be at the top of the line. It fails in most categories! Having read the other "average" reviews I can only concur with most of them and will spare you the details. This is my summary: - Leaking windows and roofs - Damaged automatic drapes - A poor quality "Skyworth" TV - Non... More

The hotel experience blew us away! There was really no need to go out of the hotel. The food, the ambiance, the privacy, it was everything a newly wed couple wish for. For a minute I thought it was low season, not meeting many people around the hotel. But the next day breakfast venue was packed! It goes a lot... More