Overall, the hotel all right, but I don't think that I'll stay here again. The staff is friendly, they do speak enough English to get what you need, the location is close to many places to eat, the rooms are clean and comfortable, and we have a great ocean view. That being said, I'm not sure how you can call... More

If you are an English speaker I would not advise you to stay at this hotel. The staff have about 5 words of English between them so it is quite ridiculous that this hotel advertises itself on english websites providing the impression that it facilitates the english speaaking public. The staff are also extremely inflexible and any task, regardless of... More

We stayed there during and after the Mid-autumn festival. Room prices doubled during this period! The first room we had (Villa Garden View Queen) was by far the smallest room I have ever seen in China (and I travel a lot!). Garden view is the view to the close by mountain. We changed to an Executive Suite (definitely overpriced) as... More

maybe it is written that shanhaitian is a five star hotel, but its not!!!!! this hotel don't have acsess to the sand beaches!!!!!! you have to walk a mile to get to the sand beaches!!!i stayed there with 2years old baby for 10 days!!!!!!Nobody from the staff speaks english(it wasn't a big deal for me becouse i can speak in... More

I visited the hotel for three days including New Years (at premium rate_) and found that this 5 star hotel in a resort area sadly, first, lacked any significant English speaking staff. When I went in to register, they accepted my China Merchants debit card for a deposit, and I did not know that this was a mistake by the... More