Shangri-la Hotel Shenzhen (China): See 1,505 Reviews and 135 Photos

Address: No.1002 Jianshe Road, Luohu District, Shenzhen 518001, China

Region: China > Guangdong > Shenzhen > Luohu Port

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #8 of 1,571 hotels in Shenzhen

Price range (per night): $195 - $247

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: The award-winning Shangri-La Hotel, Shenzhen is ideally located in the Lo Wu district adjacent to the busy Hong Kong border. The hotel offers incredible views of Hong Kong’s New Territory and Shenzhen’s own majestic skyline while to discerning travelers who seek elegance, comfort and convenience when traveling. ... more less

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Also Known As:: Shangri La Hotel Shenzhen

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1,505 reviews from our community

See which rooms travellers prefer - 55 traveller tips

1krahs

2 reviews

“Shangri la with excellent service”

Reviewed 15 May 2013 NEW

This hotel is an old hotel, but the warmth of service and staff friendliness is fantastic and the rooms aren't the newest but they are clean, The manager himself is an on hands manager you see him strolling around the hotel with big smile and always there to lend a hand and lead by example,, and his staff have really... More

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1krahs has 1 more review of Shangri-la Hotel Shenzhen

“Shangri la louhu”

Reviewed 22 July 2012

Dear 1krahs, Thank you for sharing your enjoyable experience with all TripAdvisor viewers. We are thrilled to know that you enjoyed your stay with us again and I am sure Robert, Vincent, Eva and Cindy appreciate that their efforts are noticed. We are lucky to have many great people such as them at Shangri-La, Shenzhen. We look forward to seeing... More

TravelingBenjamin

Chandler, Arizona

Contributor

11 reviews

Reviews in 6 cities

1 helpful vote

“Top class service, next to Shenzhen metro and Hong Kong entry port/metro”

Reviewed 9 May 2013

The Shanghri-la Hotel Shenzhen is conveniently located at the very end of the "Luobao" Line (#1 Green) metro line adjacent to the "Luohu" subway exit. For the business traveler crossing into Hong Kong, it's a short walk east to the Hong Kong port of entry and the "Lo Wu" station on the end of the East Rail Line (Blue Line)... More

Dear TravelingBenjamin, Thank you for your kind review of our property and sharing all the details of your enjoyable stay and experience. We are delighted to know you enjoyed our service and food options, especially the convenience of our hotel. We look forward to welcoming you back to our Shangri-La hospitality soon. Kind regards, Philip Dewar More

pilgrim_gsa

New Delhi, India

Senior Contributor

35 reviews

32 hotel reviews

Reviews in 25 cities

21 helpful votes

“Great Shopping Location”

Reviewed 3 May 2013

The hotel is located very near to shopping in Lou Wu right opposite train station as you come in from Hong Kong .This makes it easier get away to Guangzhou with trains departing every 10 mts .This is luxurious hotel where all needs are well catered to .The restaurant serving Chinese food is excellent .Breakfast very good and has great... More

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Dear pilgrim_gsa, Thank you for sharing your pleasant experience with us. We are thrilled that you enjoyed your stay and dining options and we look forward to welcoming you back on your next trip to Shenzhen. Best regards, Philip Dewar More

rfung2328

Calgary

Senior Reviewer

6 reviews

5 hotel reviews

6 helpful votes

“Excellent as always!”

Reviewed 2 May 2013

I have stayed at the Shangrila Shenzhen at Luo wu at least 10 time sin the last 5 years and the quality of service has always been excellent. Most recently we stayed in an executive suite of 620 square feet on the 25th floor. The hotel is older, but the staff are what really make this hotel my home away... More

Dear rfung2328, Thank you for sharing your enjoyable experience and memorable moments at our hotel. I am very proud of my colleagues and their great services and I am sure they are all delighted to know that you enjoyed your stay. Meanwhile, we are honored to be your “home” in Shenzhen and trust we may have the pleasure of welcoming... More

LittleSF

Hong Kong, China

1 review

“Home away from home”

Reviewed 1 May 2013

My stay at the hotel was very pleasant and enjoyable. The rooms were clean and comfortable. The most enjoyable part of my stay were the friendly staff at the hotel. Out of the different staff members that I had met, I must reserve special praise for Sandy Luo. She was attentive, pleasant and very professional. I would recommend the hotel... More

Dear LittleSF, Thank you very much for such high praise of our service and room. We are proud of our heartfelt hospitality through our colleagues such as Sandy and we look forward to exceeding your expectations during your next stay with us. Best regards, Philip Dewar More

Murphy C

Guangzhou, China

“Thank you, Ada!”

Reviewed 29 April 2013

I‘ve been to Shangri-la for three times and every time the service is good, also the staff are just nice here! I got an EXCELLENT SERVICE from Ada, the girl from Lobby Lounge. Last week I went there for coffee in the evening. In case not to miss the appointment with my friends at 8pm, I asked her if she... More

Dear Murphy C, Thank you for sharing your pleasant experience at our hotel. We are delighted to know that you enjoyed Ada’s good service, and look forward to welcoming you back on your next trip to Shenzhen. Kind regards, Philip Dewar More

swagman6111

Perth, Australia

41 reviews

22 hotel reviews

Reviews in 20 cities

25 helpful votes

“good but not great”

Reviewed 28 April 2013

I enjoyed this hotel, but after staying at the Kerry in Shanghai, which is also a Shangri La hotel, I expected a little more. The hotel is pleasant enough, with a small club lounge and a few options for dining and drinking. The service, as always seems to be the way in China, was excellent. My club room was quite... More

Dear swagman6111, Thank you for choosing Shangri-La hotels as your choice in Shenzhen and Shanghai. We are grateful for your feedback with regards to our service and location. We note your comments on the room and will take them well into consideration with our refurbishment planning. We have also noted your preference for a separate shower and will be happy... More

Georges L

Reviewer

3 reviews

3 hotel reviews

Reviews in 2 cities

“Very nice hotel but worst experience with a phone operator !”

Reviewed 19 April 2013

Shangri-La Shenzhen is a very enjoyable hotel if you want to be near Lowu Shopping District. It is my third stay at the Shangri-La and I still very much appreciate this hotel. The reception staff is very friendly. The chinese restaurant dim-sum lunch is EXCELLENT and also has reasonable prices. The rooms are nice and clean. The only problem is... More

Dear Georges L, Thank you for staying with us at Shangri-La Hotel, Shenzhen and for the kind comments with regards to our reception staff, Chinese Restaurant Shang Palace and location. I do apologise for the inconvenience with our operator and assure you I will be personally looking into urgent improvement in this area based on your feedback. We look forward... More

takayak

Tokyo, Japan

“Handsome boy called james in the lobby lounge”

Reviewed 12 April 2013

I was happy to tell every boby ,When i come to drink in the loby lounge .There is a boy gave me a deep impression ,he is very so kind ,and his smile give me warm .Through the chat know his name is james he,and he is a very handsome boy ,and the sofa is very comfortable I like here... More

MauroTravel

Verbania

Top Contributor

129 reviews

45 hotel reviews

Reviews in 53 cities

49 helpful votes

“Good hotel but other...”

Reviewed 8 April 2013

...Shangri-La are better. In any case the hotel is good, the staff is friendly and welcoming, the service is good and the 360 restaurant has good food. Overall the quality/price ratio is pretty good. I'm frequently staying at this hotel during my business trip and the location for business is good but I wouldn't say the same if your are... More

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Shangri-la Hotel Shenzhen

Shangri-la Hotel Shenzhen

1,505 reviews from our community

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