We live in Hong Kong and it is great to escape for a night to Shenzhen. The Ritz is the perfect option. Great rooms, excellent service, ideal location and excellent food. We got upgraded to a beautiful suite and we enjoyed the executive lounge a lot. We will be back! More

The Shenzhen Ritz is beautiful, with huge rooms and amazing service. I can't say enough good things about this hotel. And it's fairly inexpensive! Stay there if you're in Shenzhen. More

I stayed at the Ritz Carlton a few weeks ago and had a really enjoyable staystay, all the staff were friendly and very accommodating, the breakfast downstairs is great and the Italian restaurant was a nice place to relax for dinner after a busy day shopping. The location of the hotel is convenient to everything and the subway system in... More

I was booked in for 5 nights by my office in this very modern hotel in an excellent location. Check in fine and nice people. The corridor stank of decay and damp which really put me off. I did have breakfast - nothing to write home about. Moved out and stayed in another hotel and won't be back. Pity really... More

This is my second trip to the Ritz in Shenzhen, China. For the price and considering what you get for your money, I would not recomend this hotel. Past trip we stayed on the club floor and only real complaint was that when I tried to check out downstairs in main lobby it took 30 minutes for the staff to... More

The hotel is located closer to the lok ma chau station (fr hk) than luo wu, so if you are only interested to go shopping at luo wu then this may not be for you. However, getting to luo wu is no major drama, taxis are availble. But for us, we were there for furniture shopping, so it was good.... More

compare to Grand Hyatt, Shenzhen - Ritz-Carlton SZ, the lobby not grand, small, the cafe is enough choices of food. location not as good as GH SZ. The room is better than GH SZ, higher standard, large TV in washroom. the staff of the hotel more smart and helpful. More

My girlfriends and I simply loved our stay at the Ritz Carlton Shenzhen. Check in was a breeze. We arrived at 8 am...early at the hotel and was hoping we could get a room to freshen up. The front desk not only got a room for us but got us inter-connecting rooms. The second room was not ready but we... More

I arrived from airport taking hotel car to be greeted at the front door by 8 employees and the general manager all greeting me by my name. Personal attention is part of the service. Rooms are large and typical of Ritz Carlton luxury. Club level service is great. Spa massage was excellent. Great breakfast buffet in main dining room. More