We was there for one day ,when we check in ,the room card cannot fit in the switch to on the electricity,after we call three times for assistance,still nobody come and help ,the reception keep on saying,is coming and we keep waiting for more than 15 minutes in tiredness,and carrying luggage along us. The room is alright but a bit... More

This was our second time staying at Shenzhen, this time for a mixture of business & pleasure. Staff were helpful. While some of the rooms are a little dated, the hotel was in a clean & tidy state. The breakfast was good & room service prompt. It is a central location within walking distance to good shopping & train station.... More

The hotel is just about 5 mins walk from the station Louhu. It was my last city in China and I was tired from all the travelling and luggage pulling. The moment I entered I was floored by the huge lobby, the b’ful Atrium Café and the sheer size of it. Check in was very efficient and I took the... More

I would like to say this is a very good hotel in a great location on the boarder. Non smoking room on the 21st floor was nice and clean and spacious. Great hotel with friendly staff too.

I stay in the past years for 5 times into this hotel for business, location is excellent, in front of the train station, so! easely connection with Hong kong. Rooms are clean , but needs to be refresed , breakfast and dinner buffet where ok , staff is friendly and helpfull The city is tooooo bussy , I don't like... More

Taking a fast train from Guangzhou East Eastern, we arrived in Shenzhen around one hour and pulling our luggage, we walked out of West Gate, crossed the road and arrived at this beautiful hotel in the vicinity of Luo Hu Commercial City. As soon as we were near the door, the bell boy standing near, opened the door for us... More

The hotel was only about 5 minutes walk to the Luohu Check-Point which made going to Hong Kong very easy. The Shenzhen train station and bus station was just across the street. The Subway station was just outside the Luohu Check-Point. Although the hotel room looked old, the room that I got had a fantastic view. It was clean and... More

Strategic location , easy access, best facilities,good services and of course in english too..Great!!!

Stayed there 2 nights as part of our tour package in Shenzhen. Condition of the room was clean and tidy. Room smelt of ciggy smoke though it was a non-smoking room. The amenities provided in the bathroom were satisfactory and bathroom was clean. Other good point is the closeness the train station. Only beef I have is the quality of... More