Overall a fantastic hotel great service and rooms are clean. As a north american business traveller I was less than impressed to find out that the spa in this five star hotel offered way more than "massages". Perhaps this is acceptable in China but a hotel that calls itself of international caliber and has a five star rating should not...
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Dear Guest,
Thank you for the positive feedback regarding your stay at Kande International Hotel. The facilities in our hotel are all built under the five-star rating standard and all our staff are thoroughly trained to give an excellent level of service in all departments. Together, we have won many awards, including "The Most Charming Hotel of China", "Top Ten...
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Great location. We had river views which were beautiful.
The leave fruit in your room which is a nice touch.
The rooms are lovely with a clean, contemporary design. Our rooms were non-smoking and smelt clean (no smoke smell).
We had the buffet dinner as well as breakfast included in our room rate. The food was quite good.
The service...
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Dear Guest: Thank you for visiting Kande Hotel and we are very delighted to hear that you have had an enjoyable stay with us. The hotel is famous for its excellent location, with the west lake in front and the East River behind. Our guest rooms are uniquely decorated and we have separated smoking and non-smoking floors. In the Italian...
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The location is excellent, the rooms are spacious, my room had a steam shower which was quite different, good range of english channels, food is very nice western and chinese, hard to fault. Good views of the lake. Bed is comfortable staff can not do enough for you.
Honorable Guest: Thank you very much for visiting our hotel and leaving us your precious advice. Our hotel sits between the eastern bank of the East River and the western shore of West Lake and south of ancient Chaojingmen Park. As for the hotel facilities, we always devoted to providing customers the best service and making every customer feel at...
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The pluses: -
+ All emails prior to arrival concerning reservation of rooms and hotel pick-ups were promptly replied.
+ Fast check-in and check-out.
+ Hotel rooms and bathrooms were spacious, clean and well-maintained.
+ Breakfast selection is not as wide spread as those found in Tier 1 5 stars hotels but nonetheless acceptable.
+ Both the Chinese and Japanese...
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Honorable guest: It’s our great honor to serve you during your holiday. Thank you very much for giving us your precious suggestions, which helps us find the shortage in our work and make progress. Kande International Hotel Huizhou has a variety of luxurious rooms, restaurants, bar, modern banqueting facilities, multi-function meeting halls and entertainment and recreational facilities. Its superior location...
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Probably the tallest building in Huizhou, facing Huizhou Westlake. Spacious room, completed amenities, clean and comfortable. Perhaps the best choice in this city.
Honorable guest: Thanks a million for your stay in Kande International Hotel Huizhou. Our hotel is the first five-star luxury hotel in Huizhou. In April 2011, Kande hotel was named "China's Most Charming Hotel" by China Hotel Golden Horse Award. We have been working hard to do the best we can for customers and it’s an honor to hear that...
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Not your cheapest hotel but good rooms with great view, good service, good bar, good restaurant, good English
Dear guest: Thank you very much for staying in our hotel. As the first five-star luxury hotel in Huizhou, We have always been adhering to the concept of Customer Satisfaction; Customer Delight; Customer Enlightenment, trying our best to make you feel at home. Besides, we attach great attention to the training of staff’s professional skills, in order to offer you...
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If you are staying in Huizhou City, looking for a good hotel by western standards, then this is your place. The service here is excellent... cute little door-girl with a big tophat holds the huge door open. I don't think she ever sleeps, as she was there first thing in the morning and last thing at night and any time...
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Dear guest, We are very delight to read the review. It is our great honor to experience a guest like you. We have already shared your note with management and staffs. All of our staffs are well trained and always keep in mind that guests always deserve the best-of-all service. The banking service for international and domestic travelers in our...
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I stayed 1 night in this hotel, reserved by business contact in the area. Although only one night stay, the experience of hotelroom, sleeping and breakfasting was very pleasant and could leave nothing to complain. The hotel seems pretty nice located in front of big lake and next to big entrance-portal to some city-part. A quick walk through the garden...
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Dear guest: Thank you so much for staying with Kande and your valuable feedback which is much appreciated. We are delighted that you found our location so suitable as a base to enjoy the west lake just in front of our hotel. The transportation here is also extremely convenient from where the shopping mall nearby is just ten minutes’ walk....
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We have stayed all over Guangdong province and have yet to come across any hotels with good Western food (Hyatt in Dongguan is pretty good). That said the Kande hotel was quite a bit more expensive than other Chinese hotels so we were hoping for better food. No luck there. I hate to be the typical North American traveler who...
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Dear guest: Many thanks for your kind feedback. Our hotel is uniquely decorated and well equipped, allowing guests to have an enjoyable and unforgettable stay here. It is disappointing to learn that the western food of the hotel did not meet with your design preferences. Now we have an Italian chef who can cook excellent western food. We are sure...
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Great hotel. Perfect room Very friendly staff Good location (2,5 hours driving Hong kong airpart, 2 hours driving Guangzhou airport)
Dear guest: We read your review with a great sense of pride, knowing that our colleagues had left such a positive impression following your recent stay with us. We constantly strive to deliver memorable experiences to our guests, through our renowned, warm Kande way of hospitality. The location of our hotel is so amazing that you can enjoy the west...
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