We checked in that nice hotel and the receptionist told us that they have no handicapped rooms ok no problem we took a normal room high up. I wondered why the architect mad it impossilbe for someone in the wheelchair to go to the restaurant, rotating small doors… i had to go through 5 doors at backstage and saw the... More

I have stayed in this hotel several times and found the rooms to be very comfortable, clean, staff friendly and the restaurant excellent. I would recommend the rooms with the sea view as these are lighter than the rooms facing the city. Amenities in the room are good and it is very clean. Situation of the hotel is excellent with... More

Most everything I'd expect in a top tier hotel. Like most work I've seen in Chile, there always seems to be just a few little things off. Nothing to worry about, but for the price I'm expecting near perfection. Just minor stuff, wall outlets not level, small rips in the wall paper, water leaking around the shower door, and a... More

Excellent rooms, wonderful view, and great food. The hotel had a casino if you like that. The breakfast was exceptional the coffee was great! The hotel staff was very prompt and friendly it was like they were happy you were there.

We stayed one night on our way to Torres del Paine. The style of the building, very modern, somehow doesn't match with the city. Once inside, it is very nice. The room was large, modern, and the bed very comfortable. we had a great view of the strait of Magallanes.The bathroom was incredible, and the shower definitely overkill. You may... More

Bad points: - Extremely hot in the room. (Air con is not working with only a small slit of windows to breathe) (under very strong sun in the summer time !!) - Food offered in the restaurant are not delicious. (esp. Dinner) Good points: - Modern style - Fully furnished

Stayed here pre and post Antarctica departure. Beautiful hotel with a gorgeous pool, gym and nice lobby. The rooms I stayed in both times looked out over the ocean - lovely! Best hotel bathroom I have seen in a while - if only I could take that shower home with me! Friendly service and good breakfast in the restaurant every... More

Our room was on one of the top floors and looked directly out on the Straight. The room itself was comfortable and fairly large. Our bathroom had a shower and a tub. One of the neatest things about the room was that the bathrooms are glassed with blinds and you could shower while looking out at the water. We only... More

Pros: - Francisco at the front desk was super helpful booking a tour, day of after ours was canceled (w/o notice). I apologize, his name may be Fernando, I may have that wrong but he was really really helpful. - Large modern rooms. - Big new bed - Best hotel gym I've ever been to. Large with lots of new... More