The mattresses in our beds were very old and inconfortable. The shower in the bathroom did not work, the employees were not able to repair it. Finally, they gave us - after long discussions - another bathroom to use. The bedroom for this bathroom was unoccupied: why didn't they give us that bedroom (sunny, nice, big, working shower) immediately? Why... More

terrible hostal, the bath doesn't work, and they doesn't matter for fix it, the breakfast is cold, and anybody can help you, the service is horrible

the hotel is too old and not very clean mattress are old and not comfortable

Even though when we arrived, they didn't have our bookig (seems to be common down that neck of the woods), they were very accommodating and found us a room. From the outside, it doesn't look like much, but it was very nice inside. It is an old converted mansion. We stayed upstairs in an end room. The room was very... More

I stayed for 2 days in Punta Arenas. Hostal Bustamante (www.hostalbustamante.cl) is near Plaza de Armas and its rooms are bigger than I expected for a hostal. Considerate recepcionists indicate all you need about the town.