My friend and I travelled from Canada to trek in Patagonia. Marcela (who runs ER2) went consistently above and beyond what was expected as a hostel operator. She was very welcoming, highly responsive to emails and phone calls, and helped us organize our trip by contacting various refugios in Torres del Paine. In a place where many of the locals... More

Had a great time staying here. The owner is super friendly, speaks english, and is very helpful. We spoke with her a number of times before arriving and she helped us sort through our trip itinerary. She made us box lunches for the day. Wifi and computer is accessible in the common area. Location is walking distance to main strip.... More

We ended up staying here for about 4 days after our plans to camp in TDP were washed out. We were upgraded to a double with private bathroom for free (usually 50% more expensive) so we could be away from children that were staying, without us asking. Breakfast was included and good and there is free tea and coffee all... More

Stayed here twice coming and going from El Calafate, Argentina. Comfortable rooms but a bit noisy the first night. Walls are thin so take some ear plugs. Breakfast is very good, large kitchen available to guests which was great, easy walk to plaza and bus stations. Staff very nice and helpful. Met several guests like us who stayed a night,... More

Best staff ever ! The staff were super awesome , so helpfull and friendly, they made u feel at home right away. Special thanks to Julie, no matter what the time was she was always happy and helpful . Even 6am ! Breaky was excellent with real coffee .. What more could u want ? The single room was small... More

We made a reservation with ER2 several months before visiting Puerto Natales. We confirmed our reservation by email and thought nothing of it. When we arrived there with backpacks in tow we were told we had no reservation and all rooms were full. It turns out that someone had recorded our reservation for the wrong day despite the confirmation email... More

Erratic Rock 2 is a small hotel or more hostel. We stayed here the night before and the night after our trek in Torres del Paine. The second night we were roughly disturbed in our sleep by partying neighbors…. The simple rooms are spacious and clean but noisy. The breakfast is great, including scrambled eggs. Wifi works only in/near the... More

Be careful if following a recommendation for Erratic Rock in Puerto Natales - one is lively place attached to the Base Camp bar where daily talks take place to guide you through hiking the W. Erratic Rock 2 is the other one - more like a motel, more expensive than ER1 and apparently targeted at couples. We ended up staying... More

We only spent one night here on our way to El Calafate. The rooms are big and the bathroom as well, with great hot water and a very good breakfast. Ok, the wifi does not work in the rooms, but it is not a big deal. The common area is very pleasent and nice where you can seat and use... More