Stayed for 1 night only. Receptionist was friendly and competent. Clean rooms, fairly priced. Breakfast was quite good. Swimming pool was poorly maintained. You'll have a souvenir sellers right in front of the hotel, but probably you'll get a better bargain 300m around the corner from the hotel. Overall experience was GOOD! Recommended.

Rooms were comfortable and from what I believe they have been upgraded. Wi-Fi didn't work properly, so I had to put the laptop on the bed to get a reasonable connection - on the desk was out of range (1m away!!). Food was okay and breakfast left a little to be desired. Not bad for a business trip.

I stayed here for work in August 2012 on arrival in Cameroon. This hotel is nowhere near IBIS standards internationally and is poor in most aspects. It feels like a time capsule to the 1980's when it was built/decorated. Free condoms in the Bathrooms are a 'lovely' touch and add to the 'ambiance' of the place. This 'Hotel' clearly gets... More

This is a terrible hotel for the price you pay. Service and especially the receptionist agent are simply unfriendly. They never give you what you ask for. They pretend having the shuttle service but I had to fight to get taxi driving me to the hotel. I found cockroaches in my food several times. If you go to Douala, do... More

I was unfortunate enough to have to stay in the Ibis Douala for a month. Rooms were clean enough but really small and characterless. There were no facilities whatsoever in the room, not even a bottle of water when I arrived. Choice of TV programs was very limited and was constantly changing. The lunch buffet was good enough but the... More

I was shocked at the size of the rooms and the rather unfriendly atmosphere. I found the staff (especially at the bar) rather unapproachable and I found myself staying in my room as much as I can because I could not get any help. There was no coffee or tea in the room and room service was virtually non-existent. Not... More

In simple words, do not expect any luxuries- small rooms, no room service (Though the room gets cleaned everyday), no tea/coffee making facility, staff is blunt and do not know how to smile. I was surprised at the fact that hospitality staff of a reputed hotel chain is so blunt and never ever smile. They really really need to be... More

As a hotel it is fine, the location is suitable especially for business travellers like me. However the service in this hotel is somewhat shabby, especially when it comes to asking the staff for assistance or guidance. more specifically the male staff, who gives you the impression that he is being disturbed and would be better to tell you off!!!... More