Stayed here two nights and have no complaints about hotel. We had a room looking out the front of the hotel and it had a small patio to sit out on and watch the traffic. It is away from the main part of town and you have to travel to do anything. There is a night market just down the... More

We stayed two nights here. We arrived early on sleeper bus, exhausted! They gave us early check in at 6.30 am to a temporary room for showers etc. They then bumped our room up to an executive suite free of charge. Fantasitic room! Pool is great, breakfast is also great. The restaurant was also nice. Location wise... Its a little... More

I spent 17 days in Siem Reap and loved staying at this hotel. I usually prefer to be in the centre of town so that I can explore the town at night but it turns out it was more fun to take a tuk tuk to town for $2.00. I lucked out as I was upgraded to a deluxe suite... More

Not a luxurious hotel although the rooms are decent. I would say 3.5 stars for the hotel but the staff were always friendly and warm. More genuine than perhaps Thailand, which has become very "professional" with tourists. They were also helpful in advising as to where to visit and the time and distance. The spa was excellent and very relaxing.... More

I choose this hotel from the trip advisor web site because it seemed to have good reviews but I have to say it was very average. Firstly I requested a pick up from the airport and waited 3 hours, even after I rang them and they said they would send a tuktuk. The hotel did reimburse me for my own... More

We stayed here for 3 nights whislt visting Siem Reap. The hotel is out of 'downtown' but with remorque (tuk-tuks) at $2 it is hardly an issue. The hotel is quite grand with excellent cheery staff. Rooms are of a 4 star standard with a large pool and all the expected facilties. Our rate included internet access, breakfast and airport... More

From the time we entered the Hotel the staff all had beautiful smiles. We were greeted by Sam a young man who had similar duties of a very knowledgeable Host..and a cool juice. He was eager to provide guidance on where to go how to get there and what to look for. the rooms were in almost new condition and... More

We were a group of 9 who stayed at the Smiling Hotel in December 2011. It was organised by our tour guide so I don't know what price we paid. The rooms, lobby, restaurant and pool area were all clean and comfortable. The service at the restaurant was excellent, and the meals were quite good. It's a little hard sometimes... More

We were a family of eight staying in 4 different rooms for different periods of time. We were all very pleased with the friendliness, service and cleanliness of the hotel. Our only complaint: We chose a Non-smoking hotel specifically because we do not want our vacations ruined by smoke. A few days before the end of our trip, a delegation... More