Good clean hotel, just outside the city center. Just what you need to relax. The shuttle service is good but the pick up from the city could be a little bit later. Overval, good value for what its worth.

Both my husband and I really enjoyed the feel of this hotel. I must admit we were disappointed when we couldn't get into another hotel in Siem Reap but once we got to Kool hotel we realised we were very lucky. They picked us up from the airport and in the short ride to the hotel gave us a bit... More

We stayed here in April 2012 for four nights as a base for exploring Angkor Wat. The hotel staff were so friendly and helpful throughout our stay and organised our Angkor Wat trip ($15USD for tuk tuk) and our bus down to Phnom Penh ($12 USD Mekong Express). The hotel is located slightly out of the town, however there are... More

We stayed at the Kool Hotel for 6 days including the Khmer New Year period. The moment we arrived at the hotel, the staff made a great impression on us. They were so welcoming, friendly and helpful. There's just a really good feeling at this place. Our room was clean and had all the mod cons and the hotel has... More

We stay at this hotel for 3 nights just after the Chinese New Year. Staffs are super friendly and helpful. Our room was large, nice and cozy. We had a great view of the swimming pool (room 208) from our small balcony. There were many choices for breakfast and you could order from the menu. It located on a small... More

The staff at the Kool Hotel were really welcoming and helpful. The temperature was pretty hot when we stayed so the pool was getting lots of use. If you are booking a room try to get the first floor as there is no elevator and the hallways hold the heat, so walking up flights of stairs isn't ideal. There is... More

This hotel situated a little bit out of the way in Siem Reap is a great option. There are a couple of downsides to this hotel - there is no lift so if you are staying on the third floor you will have to climb the stairs, the bed was very hard, and the shower head in the bathroom is... More

We are still in the middle of our week long stay at The Kool Hotel. It has been an awesome experience till now. Our room "Indra" on 1st floor is good and quiet, though I wish it had more natural light & had more storing space in the closet. Food: We are vegertarian, and so I was worried about it... More

Loved that this hotel showcased Siem Reap's warmth and beauty. Their staff would patiently fold lotus flowers and put them around the hotel. We requested for transfers and bus tickets and the staff attended to them immediately. They're very hospitable and willing to assist you. Our room was on the top floor. Not really a problem for us. The tuktuk... More