I had originally booked a 1 night stay for a Saturday night. I called the Thursday before to see if it was possible to come and stay Friday as well. They had openings so we ended up staying 2 nights. The following Monday I noticed 2 charges on my credit card. The one for the 2 nights we stayed and... More

Spent one night at Norwood and was satisfied. Hotel used to be a Country Inn & Suites and has gone down in standards from that hotel. The continental breakfast - was very poor. Staff kept running out of food and would bring one product at a time - very inexperienced at hotel tasks. Probably one of the worst continental breakfasts... More

We recently visited the hotel with our three small children. The pool was wonderful. It's smallish, but perfect for little kids. We swam much of the evening and again in the morning. The breakfast didn't have many option, toast, bagels, donuts and cereal. The coffee was really good though, not burnt like many hotels! Front desk was very helpful and... More

Well, Where to start!!! This was by far the worst hotel ever. I recommend to anyone to keep on driving and not to even think about staying at this hotel or even to give business to Eric (hotel Manager). We made reservations with this hotel because of a bachelor/bachelorette party. The group was staying here so thats the only reason... More

When I checked in the individual working at the front desk was very helpful. I had an important meeting the next morning and I was unclear as to where the facility was. The front desk wrote directions for me and gave me the hotel's phone number to call in case I got lost. The rooms were clean and quiet, the... More

Our stay was great .... the employee behind the desk was always smiling and very helpful. The hotel looks great; very clean. Our kids enjoyed the books available for them to read, bust most of all they loved the pool! Lots of breakfast items to pick from as well.

I am a regular guest of the hotel, hotel staff is polite and cooperative, they go out of the way to help the guests. The rooms are nice and pool, hot tub and sauna are very relaxing. I would reccomend this hotel to all travelers in vicinity of St. Cloud . Great Location and ok breakfast.

If you're in this area of Minnesota and need somewhere to stay, it would be OK. Not superb by any standards. The hotel staff were all very grumpy, if you could find them. The desk man spent more time outside smoking than anything else. We were there for a family wedding nearby and other family members said the housekeeping only... More

Had stayed at this Inn many times previously, but not in past 2 years.....always very pleased with staff and facility.BUT...this last experience was since the ownership changed. 1)Room reserved 4 months prior not available at check in. 2)Front desk staff disinterested at best. 3)Housekeeping consists of changing out towels and throwing the bed together (no vacuuming during 3 day stay,... More